Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! O2 Recycle a scam

I sent my phone off to O2 Recycle after taking a quote. I was offered a price for it lower than was quote on the website (which after a bit of research seems to be their standard practice). I replied to the email asking for the handset to be returned...

Resolved! O2 Website: My Accounts Data Usage Gauge

When I log into my account to see how much data I've used so far the gauge tells me I've used 2.9 MB but when I look into the more detailed breakdown of what I've used to date the total used is 21.88 MB. Why the big discrepancy? If it makes any diffe...

Resolved! International favourites bolt on

Lucy the virtual agent has not been helpful in this regard... but I am trying to find out which countries are included in the 100 minute mobile calling allowance in International Favourites 3... any ideas out there?>

Resolved! application error

When i try to connect to web via Connection Manager i get an error- EMMSN.exe and has to close programme. Any help would be great.

Resolved! Email not downloading to Outlook in win8

My emails are not coming through on to my Outlook in win8I can see them in Webmail but on Outlook it says send/recieve but it is so slow it has taken all day to reach 300kb (have never seen it count in 1b's before) but then not 1 email has appeared.H...

Resolved! SMS errors

Has anyone had problems with SMS messages sent not matching ones received? Just had one sent to me that said "brought the car" but it came through on my phone as "Brthe other pedal ...Ouch!" Was part of a longer message but only that part was wrong. ...

MF60 dongles

Hi,I have bought two MF60 dongles and they are both great.However, I am unable to upgrade the firmware of the dongles.The firmware is available by ZTE at the following Link:-http://www.zteuk.co.uk/device/201204/t20120417_12418.htmlWhen i try to updat...

Resolved! Receiving MMS as emails from 02

Hi, I am no longer an 02 customer, but since moving to another network... all MMS's from a particular contact (let's say....Bob) arrive at my email inbox - which is only linked via this my 02 account I had when I was a customer. 'Bob' is on 02. Any M...

Resolved! Is it possible to configure port forwarding with o2 mobile broadband?

I have a client that uses mobile broadband for their business (they are in a place where fixed line is not possible).They require port forwarding to be set up because they want a remotely monitorable camera system.Just wondering whether this is possi...

Resolved! Bluebook

Does Bluebook still exist and how do I find out what I have previosly saved to this facility and even download this information?

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