Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Have not received my MasterCard Promotion

So I've been ran in circles with this one. Was meant to receive my MasterCard on 15th of May. I've done EVERYTHING I can. Emailed O2 Claim. Got told after a few weeks to wait for O2's Validation was told to wait a week, 10 days have elapsed and I hav...

JARP by Level 1: Joiner
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Verification code

Hi I am trying to get into my Google account which is set up to my uk number with o2. I am currently in Australia and I can not access my uk number. I need a verification code to get into my Google account which is registered to my uk number

Lilli2 by Level 1: Joiner
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Resolved! Disney Plus Premium for 7.99 / month ?

Hi Looking on Disney+ Discount Codes April 2024 - MoneySavingExpert it suggests you can get disney+ premium for £7.99 / month then get an additional £2 off your airtime bill. I go on my extras page but it says it's £10.99 not £7.99 ? Have the prices ...


I made a payment of £141.35 on 26th June and you have taken a payment today of £71.43. Could you return this money to my bank account please.

SG72 by Level 1: Joiner
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Request for a refund

I would like to request for a refund for an order that was cancelled more than 10 days ago 17/06/24. Order No#NC70920200 I have tried contacting customer services regarding this and I was told the money will come back automatically. I made an upfront...

MaBhena by Level 1: Joiner
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Disney Plus

I want to cancel Disney Plus as it was a free extra and now I am being charged for it. I cannot see where to do this. There is no manage extras or cancellation option when I view it in my O2.

susel60 by Level 1: Joiner
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access to last years bills

I need access to my bills for April-Sept 2023 but, they are not available on O2 because I was switched from Virgin. I can't access virgin mobile anymore as it takes you straight to O2, so how do I get hold of my old bills?

millwynd by Level 1: Joiner
  • 2 replies
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