Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! lost sim

I have lost my O2 sim. I am in Australia and so I took my O2 sim out when I arrived and it has gone missing. I need my English number to verify certain things and obviously I can’t do that without this sim. I don’t know if there’s any way around this...

Blue Light Card

Good afternoon after visiting your o2 store in Kilmarnock to get help with my Blue Light Card your colleague was very helpful helping me set up after I had experienced some difficulty doing it myself and as I work in a very busy community pharmacy th...

Data abroad

Hello, please can I have help with my bolt on. I have assigned a bolt on for zone 2 data roaming and don't know how to activate it?

Resolved! Beta testing O2 products and services

Hi all, I've been an O2 customer for more than 20+ years, but today is the first time I've posted in this forum - reason being, I'm trying to find out if there's a beta testing program / group that O2 customers can join, and when there's new software...

Why can't I get a PAC code?

Why can't I get a PAC code? I've requested this 5 times. I've got through the BOT system to be advised the department only work 08.00 to 22.00. WHY THEN, at 20.00 is it impossible to get through. The back office needs a thorough shake up. I just want...

Order

I made an Oder of 2 Quest 3s and don’t know the outcome???

Order stuck in processing!

I've had my order stuck in processing for over a month now and still no end in sight. I was told it'd he resolved in a couple of days, then a week, then a month. Now it's been more than a month and the support team are no help at all! Was meant to be...