Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Why can't I get a PAC code?

Why can't I get a PAC code? I've requested this 5 times. I've got through the BOT system to be advised the department only work 08.00 to 22.00. WHY THEN, at 20.00 is it impossible to get through. The back office needs a thorough shake up. I just want...

Order

I made an Oder of 2 Quest 3s and don’t know the outcome???

Order stuck in processing!

I've had my order stuck in processing for over a month now and still no end in sight. I was told it'd he resolved in a couple of days, then a week, then a month. Now it's been more than a month and the support team are no help at all! Was meant to be...

Resolved! Buy O2 switchup

I used to have O2 switchup until I cancelled it. Now I would like to have it back again, please.

Resolved! cancel tabl;et

good afternoon, how do i cancel my tablet subscription. i havent used ut in over a year and would like to cancel this. i am keeping my phone contract

Extra charges

I have been charged for something I haven’t bought

Missing order

Hi I placed an order on 3rd October For a few items. It did 4 weeks or more for delivery, it's almost 7 weeks and nothing has been delivered . Order number is ************

Moved abroad

Hello, I have moved to Australia and can’t seem to use my app anymore to view bills or get in touch with o2 to try and cancel my air time bills as I now no longer use the SIM card but keep paying for my device plan

Resolved! Important

I don't know the date when I bought iphone12 pro max, how can I find out?

Resolved! Gifting Apple Watch

Hey, Just wanted to check my understanding, if purchasing an apple watch through O2, it can be gifted however they will not be able to use Cellular functionality until it's paid off in full and transferred etc? Aware apple direct is normally the best...

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