Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Online chat

Have they stopped the online chat??my SIM card doesn’t seem to be working and obviously because of this I can’t phone customer services.The services a lately seem to be shocking just for something so simple

Any update on my order

Good morning,I placed a sim only order on Sunday 23rd of June and still haven't heard anything back. I would like to know the update.Order number: NC74828632

Maryabi by Level 1: Joiner
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Hi I ordered a new phone and paid extra for next day delivery before 10:30am however it’s been rescheduled for tomorrow. I paid extra to get it earlier. Is there a chance to get this refunded please?


I've ordered a tablet online, pay monthly. Am I able to return it to the shop? Or do I have to send it back in the post?

SP5 by Level 1: Joiner
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Service Reactivation

Good evening,I am in Portugal and noticed that I had not made the payment for the last invoice. However, I have already made the payment this afternoon, but I am still without service. Could you please restore my service as soon as possible?Thank you...

Disney plus

My bill for Disney Plus is going up to 10.99 a month. I didn't know I had Disney+ !!I don't want it as I never watch it, can it be taken off my bill? Don't want to be paying for something I never use.

Megansmum by Level 1: Joiner
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Air pods promotion

Good afternoon, I purchased an Apple Watch Series 9 yesterday making me eligible for the following promotion: "Claim AirPods Pro 2nd Generation with MagSafe Case USB-C worth £229, for only £20. Ends 10 July." However I have not received a code or ste...