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Product hasn’t arrived

Glennjackson
Level 1: Joiner
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hi this is my order number for an oculus I ordered my son for Xmas. I haven’t yet received a tracking number nor has the item arrived. Can someone please come back to me when I should get this please? If not by Xmas I will have to cancel the product. 
thanks 

glenn 

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MI5
Level 94: Supreme
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@Glennjackson 

They had issues with a chemical leak near the warehouse so had to evacuate.

Normal service should be resumed today.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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