Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! o2 webmail keeps crashing!!!

I constantly have problems with o2 emails - I compose an email and hit send and it comes up with an error message and says 'page temporarily unavailable'. meanwhile its lost the email I had typed. I log out and back in again and it still doesnt work!...

O2 Email/Webmail to close?

I don't know what is going on here and I'm not sure I believe it, but a thread has appeared elsewhere saying that O2 Webmail will be closing at the end of the year according to an O2 Web Chat advisor. Maybe Chiara could check this out as people using...

O2 Travel doesn't work; keep your confirmation emails!

early August I sent a text to O2 and received text confirmation that O2 travel was initiated. I went on holiday and used the phone assumming that the reduced rates would be applied. I returned and ended the O2 travel service with the call centre. A v...

O2 Perks - VIP lounge access

Hi, I'd like to visit the VIP lounge at the O2 Arena. I've visited the O2 Perks section of Prioriy moments and found this: What? Kick back in the VIP O2 lounge, with two-for-one cocktails and a free cloakroom.How? Text UPGRADE with the size of your p...

Resolved! Doorswap

Hey,I was talking to an online advisor yesterday and they told me that I could get a doorswap because it was within my 7 day buying period. Anyways, she said that it would take 1-3 working days. I haven't received any conformation email of this thoug...

Resolved! Click and collect confusion!

Hi,Upgraded today and selected the click and collect option. Received an email saying it will arrive "within two days"... That's Saturday at the latest (hopefully) according to their email!I selected a store around three doors from my office for conv...

Resolved! Mast upgrade

Hi could anyone tell me if the nearest mast to de1 9ta is being upgraded some time soon still only GPRS 02 works great at home shame it doesn't work well next to a factory that employes 3000 people

Resolved! Unlocking my galaxy S3

In 2012 I purchased a pay monthly plan with 02 and a samsung galaxy s3 - this was through dialaphone but was an 02 upgrade as I have been a customer for a number of years. last month I upgraded again to an S5 and want to unlock my s3. I have tried vi...

Track Repair never works!

This is the 3rd time my BB Q5 has been sent away with the same problem each time ,everytime i have tried to track it it says sorry you must have entered the wrong infomation....does anyone else have or had this issue it really is so frustrating

Resolved! Transfer of ownership

If I transfer ownership of my number to business,1) my existing contract is automatically cancelled?2) can I keep my phone?3) do I have to change SIM?I am now in the middle of 24 month contract with phone plan.Thanks in advance for your advice.

O2

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