Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Data tariff question

Hello, I was wondering if there was a tariff that specializes in data MB. I don't usually call or text on my iphone, but i would love to spend my tariff mainly on internet usage on the go. If anyone has any idea or thought about this, I would kindly ...

11 pasword reset text messages...

Just ended a online chat with a customer advisor, and afterwards I was spammed with 11 text messages saying that my myo2 account password had been reset, plesae use this new password. The online chat was requesting my PAC codes, not a password reset....

Resolved! Staff Accounts

Hi, Does anybody know the number for Staff Accounts? Thanks

Letter

..of thanks. If I send a letter of thanks to the Slough address, will it reach the person in the UK Call Centre? Or should I write elsewhere? Thanks

Receiving and sending texts, phone calls and signal

Hello, is anyone having trouble with sending and receiving texts, as well as problems with phone Calls? I've found most of my text messages won't send until the 3rd go and I'm often not receiving messages at all or until hours after they were sent. A...

Resolved! Canceling my contract & Stopping contract temporarily

I've seen a noticement that"If you cancel before my contract has ended, we'll need 30 days' notice, and you may have to pay a charge." I wonder how much the charge is. I guess it depends on when I cancel my contract. If so,e.g. 24 months contract, bu...

CAN SOMEONE EXPLAIN

When i ring my mates i usually always get through to them, but sometimes i get an automated voice saying "This persons number is no longer in use", then it works an hour later.... 02 have a really bad test network coverage, it's a crap network IMO I ...

gold early upgrade

hi, there used to be an option for gold early upgrades, now can only see refresh option, and it wants £189 to upgrade my phone, how do i go about getting gold upgrade, as it should be free due to my high volume of spendregards

Resolved! when is the new android OS being rolled out?

I have a samsung galaxy S4 mini on pay monthly with O2 and was wondering when the latest android update was being rolled out? Let me know if you require any further info. Regards Mark

Cancelling an order

Hello, I appreciate that this is probably in the wrong area and I really do apologise, but I did not know where to put it! Anyway, I ordered the iPhone 6 last Friday afternoon and cancelled it around 7 am the following morning via a customer advisor ...

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