Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Help! No recieved refund for 4 weeks, complaints dept not actioning their suggestions to resolve it

Hi,Well I'm currently waiting for a refund of £336 from a cancelled order from 11th October and I'm at a bit of a loss what to do next since O2 have hundreds of pounds of my money and not having much luck with their complaints department. Originally ...

Resolved! Problems with O2 Priority

May I ask what the problem is with O2 Priority? I'd like to book tickets for Mickey Flanagan at the O2 in 2017 but the web site displays an error without an explanation.I don't want to miss the opportunity of obtaining tickets for his new tour becaus...

Resolved! O2 Travel

I have been abroad to the USA and while over there i sent two texts on separate days.When i looked at my bill they have charged me £4.99 for each text.When i asked in the shop about this they said i was signed up to O2 travel and that i could have us...

Bogus O2 Top Up message

Today I received the following Message from O2 on mobile Meaasage reads "O2: Top-up loaded. Your balance is now £20.00 Thanks vet for topping up with O2" I haven't topped up recently and when i do i get message from O2 UK. Can any one confirm if this...

Resolved! Short Code

Where do I find a list of Short Codes? I'm interested in 61177.

Resolved! returning a new phone

I changed my mind and need to return a new phone - I've been told I have to complete a form online. Can anyone tell me where I can find the form? Thanks

Resolved! Unlocking Phone

Hi I need help unlocking my phone. I had a pay monthly contract that has now ended. I have my IMEI number but cant find where to ge the unlock code from online. Can anyone help please? Thanks

Resolved! o2 WiFi - some dissapointment and confusion

I've been an o2 customer for a long time, since i got my first contract phone but up until recently I have never tried to use the "free" wifi. I have usually been content to use whatever hotspots i can use. I don’t use much data in fact i only have 5...

Resolved! O2 Priority Pizza Express offer

Wondering what everyone else's experience was using the O2 Priority Pizza Express - order a main for £5 offer. I went along with a friend to Pizza Express. My friend isn't an O2 customer. We asked for separate bills, so that I could use the Priority ...

Resolved! Bill

I need billing mobil send by post,not emaill send

O2

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