Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Google Play Books

I just upgraded my phone and I am trying to buy a book on Google Play Books. I am trying to bill it to my o2 account which I have done many times on my previous phone.A message appears saying "This payment service isn't available. Try again later or ...

Anonymous by Not applicable
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Resolved! monthly data used. Bought data bolt on. Next new monthly data now started but bolt on data ignored

Bought a 30 day bolt on as my monthly data allowance was running low. Now my new monthly data allowance has started, my bolt on data allowance is being ignored. How can I change this, so that I am not cheated out of the remaining balance of my bolt o...

Anonymous by Not applicable
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O2 Insurance Claim Issues

After taking out insurance with my iPhone on purchasing one would assume there would be no issue should the need arise to claim from it - how wrong could I be! After my iPhone landed in the washing up bowl courtesy of our new kitten, I called O2 to m...

Anonymous by Not applicable
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transferred or ported the number from O2 to Virgin mobile. The system is busy please try again later

I have not been able to use my mobile for two weeks. Dialing produces a 'The system is busy please try again later' message, trying to use my data/internet gives me a message that tells me Could not activate mobile data... This started after I transf...

Anonymous by Not applicable
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Resolved! Store and Share

Hi, I subscribed to Store and Share a while back and I've since closed my O2 pay monthly mobile account. I now can't log into my Store and Share account. Does anybody know that due to me closing my O2 mobile account, I know can't access my Store and ...

Anonymous by Not applicable
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O2 recycle

I have (had) a Blackberry Bold that I had as an upgrade but never really used at a push two months use, as you can imagine it was in immaculate condition. I took it to my local O2 store to recycle thinking it was all assessed and paid in store, which...

Anonymous by Not applicable
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Resolved! Can't connect to online chat

after several hours of trying i still cant connect to online chat... is anyone else having the same issue? They cant still be checking to see if there is an available agent ?!!?!?!?

Anonymous by Not applicable
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Resolved! Track my order - Does it exist?!

I have been looking to track my phone delivery for today and have followed all the links and instructions, but am failing to find any sign of a 'track your order' anywhere. Anyone got any idea where I'm going wrong?

Anonymous by Not applicable
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Resolved! Like new phones

I'm hoping to buy a like new pink iPhone 5c, unfortunately they are currently out of stock.Does anybody know if more will become available or is it a case of once it's gone it's gone?

Anonymous by Not applicable
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