Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Remove phone's isurance

Hello, I would like youto remove insurance from my account. I already paid for my phone. So I don't need insurance anymore. Could you do that for me, please ?

new order

I placed an order for a new mobile and have received the legal documents voa email and an email containing my orser number does this mean i have been accepted. Thanks

Dongle

How do you put a SIM card in a huawei 3372

Resolved! SIM for text messaging UK and Australia (amongst others!)

Hi, I am based in the UK and I need to purchase a couple of SIMS. I need to have the SIMs location in a device in the UK, and sending to/receiving from devices in Australia, Namibia, Somalia, New Zealand, UK and various others around the world. No da...

Resolved! 1.99 international

I use the £15 Big Bundle and £10 International Favourites, so I top up £25 a month. If I'm going international and need to use the £1.99/day data, will they charge that to my card or will I need to top up extra? Also, for whatever reason, the phone t...

Resolved! email

whats happened to my o2.co.uk email accounts?

Resolved! Safety deposit

Hi guys I pay 3 payments and waiting to my safety deposit but o2 don't sent me back this amount some help?

Resolved! Live Chat

Why is Live Chat never available, and why can I not send an email with my query????

Resolved! Customer Loyalty

I have been a customer of O2 for 22 Years (cellnet/bt cellnet/o2 etc) and always found them helpful in upgrades and retaining good customers. I have been out of contract for 3 years+ still paying the line rental and monthly cost of the handset (silly...

Resolved! How do I unlock an o2 phone?

I have a Microsoft Lumia 640 LTE that my son used when he first had his o2 acc. Now he uses a different mobile and I want to unlock the Lumia for my daughter to use on another network. How do I get it unlocked?

O2

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