Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I recently travelled to Canada, zone 1. On arrival, I received a text from 02 to buy a zone 1 bolt on but, when I followed the links, only zone 3 was available. I tried the 23336 text but it told me to call. I called and was put on a loop that kept t...
Need to speak to agent
I am not happy with tge amount I am expected to pay every month. Please can you tell me if you have a cheaper plan.
I have been cancelled on everything and cant even log in as cant receive the activation text
hello, I have MASSIVE ISSUES with 02 and as you have probably experienced too their customer and in-branch service are useless.Did you manage to find their legal department's details?
why have O2 removed the online chat from website ? or does anyone have the link for the online chat feature
Hi ive lost my sim card. Can I order new one please
Has anyone else had difficulty receiving the prepaid reward card? I was told I was no longer eligible, even though there has been no changes on my account. I've been trying to contact o2 for a resolution for over 2 months and not getting a response.
I phoned up the insurance part of customer service yesterday and they told me that I should expect a text from DPD this morning with a time slot they will be picking up my phone and giving me a replacement one but I have not received a text. I also w...
Please can anyone tell me how to find out my outstanding balance on my virgin mobile freestyle handset? This is what I’ve already tried several times!!1.Virgin Mobile freestyle don’t answer2. Virgin media transfer me to O23. O2 transfer me to virgin ...
