Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

RCS support

With more and more providers starting to roll out RCS across the world. I'm just wondering if O2 have announced if they will be rolin it out across the uk any time soon.

Resolved! RE: Volt

In November I took advantage of the benefits of Volt, We each have O2 monthly contracts. Also We have been with Virgin media for a very long time.Apparently she is not eligible for Volt, but O2 said this was going to change soon, however to date she ...

Enduser by Level 1: Joiner
  • 2 replies
  • 0 kudos

WARNING! CALLER 0330 303 5323

Warning with 0330 303 5323 Caller.This 0330 303 5323 are fake O2. I received a call yesterday 4:22PM 27 March 2017, and its a long conversation and I was convinced its real O2 company but then the girl on the line kept making mistake with the prices ...

Anonymous by Not applicable
  • 20 replies
  • 0 kudos

Resolved! monitoring my data while I am in Europe

I am in Europe for a week and want to ration my data but every time I check my data usage it has not changed significantly. I have been here for 3 days. O2 says "Your data usage is updated within 30 minutes in My 02 for UK data. Data used in our Euro...

Alianex by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! O2 mobile broadband

I am trying to cancel my contract. The only way I can find is to call 202, however this is a sim only contract data only. How else can I contact them.

Resolved! Virgin Bolt On

New to O2, promotion is, if Virgin Customer you get double data. I can't see my data doubled. How long does it take to activate

Malcsie by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Ringing Time

Last week, you were kind enough to advise me how this could be extended. It worked for a couple of incoming calls but has now reverted to just 15 seconds. Further advice would be greatly appreciated. Phone is a Galaxy A32 if this is relevant.

5161 by Level 1: Joiner
  • 2 replies
  • 1 kudos

Resolved! Blocked outbound calls

Been calling 02 for 2 days to un block my phone, my bill has been paid too. They kept saying within 24 hours it will be sorted. I'm still waiting almost 72 hours later. Is anyone else having the same issue.

Satinder by Level 1: Joiner
  • 1 replies
  • 0 kudos