Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Insanity nearly lost over Call forwarding

Please help I’m on the brink of insanity 勞若郎 there’s probably a simple solution, maybe I’m just having a blonde moment lol.....All I want to do is forward all calls to voicemail except my favourites in contacts.I have an iPhone 6+ incase you need to ...

O2 recycle complaint

Does anyone know how you submit a written complaint against O2 recycle? They are not an O2 company but are part of the Redeem group.

Resolved! Insurance FULL for my nwa S10

Hello,I whant a full insurance for my new samsung S10, which I bought last weekend.Thank You,

repairs

Im posting my phone off for repair , I've been told to pop it into a jiffy bag with just my name and claim number on the envelope 'is this all I need to write ?? Will they know its my phone and where to return it

Resolved! Possible scam call

Hi, I have just had a phone call from this number 0330 303 5317 saying it was O2 rewards is this the case.

Resolved! No mobile signal

Recently moved to new address and I cant receive or make calls from my mobile or send or receive text messages. All I hv is wifi . Can anyone help.

Anyone know how long a phone takes to get to O2 using their recycle (fear mine is lost in post)

So I shipped my old (t)rusty S8 off to O2 recycle via their prepaid packaging last monday, got tracking id from postoffice, all good stuff.However it still hasn't been received by O2. The prepaid tracking that O2 use only tracks when the package is s...

Trouble checking out

I am trying to upgrade my device and I have it in the shopping basket, but I only have an option to save basket and none to check out.

Resolved! ID

I only have my birth certificate and a bank statement and my NI number is that ok ?

Screen burn!!

Recently sent a one plus 3t to o2 recycle. Was offered £81 but by the time I got the offer after sending phone it was reduced to £16! The physical screen and phone were in mint condition. They said it was due to screen burn! A complete fabrication. I...

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