Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Im posting my phone off for repair , I've been told to pop it into a jiffy bag with just my name and claim number on the envelope 'is this all I need to write ?? Will they know its my phone and where to return it
Hi, I have just had a phone call from this number 0330 303 5317 saying it was O2 rewards is this the case.
Recently moved to new address and I cant receive or make calls from my mobile or send or receive text messages. All I hv is wifi . Can anyone help.
So I shipped my old (t)rusty S8 off to O2 recycle via their prepaid packaging last monday, got tracking id from postoffice, all good stuff.However it still hasn't been received by O2. The prepaid tracking that O2 use only tracks when the package is s...
I am trying to upgrade my device and I have it in the shopping basket, but I only have an option to save basket and none to check out.
I only have my birth certificate and a bank statement and my NI number is that ok ?
Recently sent a one plus 3t to o2 recycle. Was offered £81 but by the time I got the offer after sending phone it was reduced to £16! The physical screen and phone were in mint condition. They said it was due to screen burn! A complete fabrication. I...
I pre-ordered a Samsung Galaxy S10+ online, which was an upgrade for my then current phone. As it was a Click & Collect order, and the upgrade was on O2 as I £££ left on the device plan, I had to hand my old phone in at the store when I collected the...
Hi, I've been trying all afternoon to order a new phone on the website. However, when I go to make the upfront payment it takes my card details, looks like the order is going through, but then pops up with a red error message saying something like "P...
O2 offered me £95 for my phone which is perfect not a single scratch. they emailed me saying my screen was cracked and back was missing. Both lies. I got lady at post office to check it before sealing the bag as proof. Then because i rang and complai...
