Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I pre-ordered a Samsung Galaxy S10+ online, which was an upgrade for my then current phone. As it was a Click & Collect order, and the upgrade was on O2 as I £££ left on the device plan, I had to hand my old phone in at the store when I collected the...
Hi, I've been trying all afternoon to order a new phone on the website. However, when I go to make the upfront payment it takes my card details, looks like the order is going through, but then pops up with a red error message saying something like "P...
O2 offered me £95 for my phone which is perfect not a single scratch. they emailed me saying my screen was cracked and back was missing. Both lies. I got lady at post office to check it before sealing the bag as proof. Then because i rang and complai...
Hi I've recently cancelled my O2 business contract after it had expired. I'd like to keep using my mobile number, is it too late to get a PAC code and continue using my number? Service ended 11/3/19 Thanks, Stephen
I have done this with BT and they happily obligedSadly O2 say that they can’t do itI doubt that very muchI asked them to edit my full name to just my initial and surname and they obligedI expect O2 to oblige and would like to know how to implement it...
I have recently secured my PAC code from O2 customer retention team as due to move to another supplier and mobile number due to transfer tomorrow. Will this terminate my existing contract or how do I confirm this has occurred? Jinx
Can I use my phone in Cape Verde, I have got the inclusive bolt on as well as the Europe bolt onThanks Denise
Hi, Apologies in advance as this will be a long one, but huge thanks to anyone who gets to the end and can help me!I've been trying to buy a refurbished phone since Saturday morning. Unfortunately, I'm disabled and in a moment of brain fog I didn't r...
I use an iPad on o2 pay monthly. As fixed amount for a lot of data, rarely check the bill as nothing ever changes. Suddenly check it and find charges for months adding up to £131.50. o2 customer services tell me the short code numbers are Payforit an...
Im travelling to lanzarote in a couple of weeks do i need to make any changes
