Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Charges whilst in the Dominican Republic

I have just received a bill of £184 for both mine and my husbands mobile phones for use in the Dominican Republic 10/11-17/11. Spoke to customer services and was told that even using O2 travel add on that the Dominican is not one of the countries tha...

Phone missing 2nd Mont, O2 Refusing to Blacklist, 3rd Party Supplier + Police + referring back to O2

Based on an extract of the the my chat with O2 below, O2 refused to Blacklist my Barely used Motorola e6 phone that went missing overseas in October 2019. The reasons cited include "account was not active for 48 hours"and nothing can be done since it...

Nev by Level 1: Joiner
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Resolved! Cancelling an order

I ordered an item from the website this evening. It showed as being in stock. An hour later I received an email advising it was not in stock. However, there is no estimate of when it might come back into stock or be delivered. There is no information...

Squeaky73 by Level 1: Joiner
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5g: Where...'exactly'

Hi all... So o2's 5g blurb says it has rolled 5g out to 'London' (among other places) but London is BIG!. Is there a link somewhere that shows exactly where in London o2 5g is actually up & running? I work in central Londin (N1C postcode) but the o2 ...

Credit Referral

In leaving my employer I'm looking at getting a contract in my own name. £21 p.m sim only. Completed paperwork but have been told that I have failed credit check. Obtained report from Equifax but nothing showing as an issue. Can't speak to anyone and...

Gary869 by Level 1: Joiner
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02 are a joke

This company are a joke, been trying to upgrade my phone as its damaged, but I can't as they have to send a code to that number which I can't read even though I've answered all security questions, eventually managed to do it over phone, to find today...

My new phone has not been delivered

I bought a new phone, paid for premium next day delivery. All day showed as in progress on My O2. Had an email to say it has been dispatched, not phone has been delivered. It’s now showing as completed in My O2. I have not been able to track it on UK...

LL_Kel-J by Level 1: Joiner
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Resolved! Visual Voicemail

O2 send me about 20 texts a day telling me my device doesn't support visual voicemail.Message received.How do I stop more texts from coming in? It is getting annoying now.

Resolved! Voicemail problems

Hi,Everytime i dial 1750 to switch on voicemail im getting error"Thank you for choosing to use O2's voicemail. Please hold the line whilst we switch on your O2 messaging service, you have not been charged for this call..... Your messaging service cou...

Kamal by Level 3: Thinker
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