- 287 Posts
- 6 Topics
- 30 Solutions
on 29-03-2020 09:46
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 29-03-2020 09:46
Solved! Go to Solution.
Accepted Solutions
- 130813 Posts
- 838 Topics
- 7609 Solutions
29-03-2020 10:02 - edited 29-03-2020 10:03
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
29-03-2020 10:02 - edited 29-03-2020 10:03
@KingAmo wrote:
@CleoriffIs the order number same as receipt number? And I purchased the phone in-store so I got a receipt. But can't find where it states receipt number hence I'm confused
Ah, they may be different then @KingAmo. However this should NOT make the slightest bit of difference. Your order number in My O2 is proof of purchase.
Didn't you keep the receipt from the shop? Most important piece of info for cashback or returns really.
Veritas Numquam Perit
- 130813 Posts
- 838 Topics
- 7609 Solutions
29-03-2020 09:52 - edited 29-03-2020 09:53
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
29-03-2020 09:52 - edited 29-03-2020 09:53
Hi @KingAmo
If you check My O2 http://www.o2.co.uk/myo2 you will find the number under My Orders.
Hope that helps.
Veritas Numquam Perit
- 287 Posts
- 6 Topics
- 30 Solutions
on 29-03-2020 09:56
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 29-03-2020 09:56
- 130813 Posts
- 838 Topics
- 7609 Solutions
29-03-2020 10:02 - edited 29-03-2020 10:03
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
29-03-2020 10:02 - edited 29-03-2020 10:03
@KingAmo wrote:
@CleoriffIs the order number same as receipt number? And I purchased the phone in-store so I got a receipt. But can't find where it states receipt number hence I'm confused
Ah, they may be different then @KingAmo. However this should NOT make the slightest bit of difference. Your order number in My O2 is proof of purchase.
Didn't you keep the receipt from the shop? Most important piece of info for cashback or returns really.
Veritas Numquam Perit
- 153146 Posts
- 652 Topics
- 29222 Solutions
on 29-03-2020 10:06
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 29-03-2020 10:06
Yes, your order number is your receipt number.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

