Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Internet won't go on to certain web sites

My phone won't let me go on to my Ann summers order page. Do you think o2 have blocked it. How do I get it back on my internet? Thankyou

Disney+

I received the following email 4 days ago:"Within 48 hours, your Disney+ O2 Extra Bolt On will be ready in your My O2 account. You’ll receive an email and SMS when it’s ready."However, I've heard nothing since !

Replacing sim card

Hello my sim card is damaged and i'm out of england and i can't contact O2 to request another sim card. How do I replace the sim card?

Insurance

My mobiles screen is smashed and it is insured with O2 insure. How do i contact them to make a claim?

o2 shop dumfries opening times

When does O2 shop dumfries open

How do I claim the Wireless galaxy buds

Can someone help me with to how I can claim my wireless galaxy buds please ?

Cancel an accessories bundle

When upgrading my phone I was sold an accessories bundle to arrive the same day. I have now had the phone over a week but the accessories have been delayed until September. I can't find a way of cancelling this order. Can anyone help as to how to can...

Deleting a Disney+ account

I've signed up to this offer but I no longer want it. How do I delete my account?

Returning the phone

I want to give back the phone which I had 14 days for that but I already pick the new phone so basically I want also stay with the same number

5g

iv just noticed that when I have the setting in my phone thats under mobile network turned on for 5g lte 3g 2g auto connet my 4g speeds are very slow but if I turn the setting to lte 3g 2g auto connect my 4g speeds are very good.can any one one help ...

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