Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Live Chat?

Have they replaced live chat with a messenger service? I’m trying to contact customer service, thought I’d got through to someone, then I’m told it’s a messenger service that could take 8 hours to get a reply.

Resolved! France data

In France and can’t get data for satelite

Resolved! wifi calling not kicking in on new phone

I ve received new phone and new sim .All happy but cant get WiFi calling.Help needed

Messaging service

HiI want to turn my messaging off, tried dialing 1760 but it says I cannot....help!!!

Resolved! Claim free Huawei buds

I recently upgraded my phone to the Huawei P30 Pro and it came with free Huawei buds. How do I claim these? All the previous links on O2 community are invalid. Thanks

0844

How much does it cost to ring 0844 numbers from mobile on o2?

Returns

Has anyone had a problem returning items to O2? I have frustratingly been trying to contact someone and register the return on line and having no joy at all! When the goods were delivered there was no returns label and I cannot find the address anywh...

Resolved! Disney +

The email address on my Disney + account isn’t my email

cancelling disney +

Hi everyone I've tried to cancel my disney plus and followed instructions online but can't seem to. Phoned up and they said I've got to call back on 24 Sept as this will be the date of the minimum 6 months since i took it out. Is this the case? thank...

Resolved! Hi

I’m wondering if 02 can unlock my daughters 02 phone she got it for Christmas 2 years ago and just got a new 1 for her birthday but she’s wanting her old phone unlocked to use any network. Can someone help me with this please

O2

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