Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

MI5 by Level 94: Supreme
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Resolved! O2 repair

Not sure if this was the right part to post this but ok.I sent my Samsung s8 off to repair on Monday as after only having it 3 months it died on me and would not turn back on.Anyway was wondering when should I have received an email or text saying th...

Danielle95 by Level 1: Joiner
  • 15 replies
  • 0 kudos

Resolved! Accessory delivery courier, late arrival.

Good afternoon,Has anyone got any experience of who O2 use to deliver accessories? I ordered an accessory on Thursday and selected paid timed delivery to arrive on Friday PM. I got an email to let me know that my item had been dispatched and delivery...

Dkvinyls by Level 1: Joiner
  • 11 replies
  • 0 kudos

Resolved! Smart watch

Hi i am thinking of getting a smart watch. But it says you need a sim card to use the features work properly. Can you get them anywhere? Thanks

woody72 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Click and collect for an accessory order

Hi, I placed an order for an accessory on Wednesday and chose the click and collect option. I received a text the next day from UKmail that says delivery is to be made that morning. I have checked tracking and it has been delivered and signed for but...

mug51 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! free gift with contract

hi i took out a device plan on 9th june for an samsung s9 plus and was told i would be getting a tab A with the deal. now i know there is a 14 / 40 day wait but my question is do we get notified when this is happening as on my account it does not sho...

neosin87 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Wi-fi/4G calling - HTC U11

I am trying to set up my HTC U11 for wi-fi/4G calling and am having some issues - wonder if anyone can help? I have activated the wi-fi/4G calling via 'My O2', which shows as completed successfully. However, when I go into my telephone (HTC U11) foll...

Resolved! O2 Open: Not getting the validation email

Hi, I'm trying to register on O2 open but I'm not receiving the validation email (and I've already checked that it isn't in a spam folder or something). I've tried both variants of our email domain at work and clicked the resend link a few dozen time...

danpaul88 by Level 2: Apprentice
  • 11 replies
  • 0 kudos

Resolved! Sim dongle

I have a new car, which has a wlan network, and i can get it working by tethering my phone. However, VW have a car stick to connect via a USB port, i was wondering can i get a sim to share my data which i could fit to the dongle! If that makes sense....

Blackhog by Level 1: Joiner
  • 3 replies
  • 0 kudos