Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I cancelled a subscription but have still been charged for it. How do I claim my money back?
Good afternon all, I have a Samsung S21.I tried logging on to my phone's My O2 app but it does not accept my username and password. However I am able to log on to My 02 app on the O2 website. I called customer services, they told me to delete then re...
How I can provide a proof of usage for insurance claim?
Hi, I bought an Apple Pencil first gen from O2's website that arrived today - but is faulty. I have got through Apple about the fault and they recommended I explore options via the original merchant before I do anything with Apple (it would cost £25 ...
The iPad Air I ordered is out of stock I’m happy to change to a different colour but I can’t seem to find anyway to make contact with sales to see if this is possible
Hey folks, as above, how would one report a suspected fault with a mast when the service checker says everything is fine?Cheers
My order has gone missing in transit with DHL and now I’m paying for something I don’t have?? How do I go about sorting it 202 is useless and cuts off everytime someone answers the phone! So far both o2 and DHL have been absolutely useless at trying ...
Hi, I have recently started receiving spam SMS from a gambling site called WizardSlots. I have tried blocking them but they reappear the next day. I have never signed up for them so cannot login as suggested to unsubscribe.I do not appear to have the...
Hello, i had a new phone last week and used a STAC code instead of PAC code. My old number was an O2 number and is no longer working. I need that retrieving and for it to replace my current number i was given with the new phone (also O2).
I recently had a message (accidentally deleted) saying something about I can no longer get FREE access to websites? Does anyone know what this is all about? In hope, from an old technophobe; ie HELP ! thnks,Andrew
