Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Keep my number from 3 to o2

Trying to transfer my number from 3 to o2. The form I fill keeps getting rejected and I cannot get through to anyone on phone or chat.I did enter my PAC code on the order form when I bought my phone so is it being rejected because it's already in pro...

Ruru by Level 1: Joiner
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Resolved! cancel extras

i want to cancel an extras option which as soon as i ordered realised it was **** and didnt want it it wouldnt let me redeem anyway but i want to make sure im not charged or locked in contract as there is no option to cancel this.

pamred by Level 1: Joiner
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Samsung Watch 3 Disconnecting from air

Hi, Been trying to contact o2 but have better chance speaking to the Queen! I have bought a samsung watch 3 from o2 & added it to my plan with airtime. I set it all up, comes up on my watch 4G with a signal bar then a few minutes later it disconnects...

Kieran22 by Level 1: Joiner
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I have a PAC code! How do i contact O2???

I have a PAC code from EE! Want to keep my old number but i cannot get through to anyone at O2 to give it to! It’s been 2 weeks and I’m going to lose my old number at the end of the month

Amers by Level 1: Joiner
  • 534 Views
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Terrible Reception - IG3

Hi, I joined o2 from Vodafone 3 weeks ago now and despite the coverage map saying I have great indoor and outdoor reception, that really isn't the case. My phone is constantly connected to wifi calling, without it calls are broken, inbound calls go t...

Snaeem155 by Level 1: Joiner
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Resolved! Next day delivery

I ordered an iPad Pro last Sunday ( 10th jan ) and it said I would get next day delivery. However it still hasn’t arrived yet . My friend ordered an Apple Watch and it came the next day ? Why is mine taking so long ?

Keira1 by Level 1: Joiner
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device received in error

i have received a tablet & sim card via dhl today which i did not order. keep getting cut off on the phone to o2 & online help is no good. anyone else had this issue & if so, what was the result ?

dingus123 by Level 1: Joiner
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Resolved! Insurance claim

I have lost my device which I purchased from O2. The insurance company has asked me to provide a document with my name which has the IMEI number, the make, model of the phone. How can I get hold of this?

RHa by Level 1: Joiner
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Resolved! insurance

Hi tomorrow i have phone collection to submit insurance claim, Do i need put insurance department adress on envelope, or stickers from courier will be enough?

grigo by Level 1: Joiner
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