Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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device received in error

i have received a tablet & sim card via dhl today which i did not order. keep getting cut off on the phone to o2 & online help is no good. anyone else had this issue & if so, what was the result ?

dingus123 by Level 1: Joiner
  • 347 Views
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Resolved! Insurance claim

I have lost my device which I purchased from O2. The insurance company has asked me to provide a document with my name which has the IMEI number, the make, model of the phone. How can I get hold of this?

RHa by Level 1: Joiner
  • 386 Views
  • 1 replies
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Resolved! insurance

Hi tomorrow i have phone collection to submit insurance claim, Do i need put insurance department adress on envelope, or stickers from courier will be enough?

grigo by Level 1: Joiner
  • 385 Views
  • 1 replies
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Resolved! ESIM with number

Hi,I have my own iPhone XR and a separate work phone owned by the company I work for. I’m leaving the company but they have said I can keep the number but I have to give the phone back. I want to get an eSIM on my iPhone with the company number and a...

Jmutton by Level 1: Joiner
  • 466 Views
  • 1 replies
  • 0 kudos

Resolved! Disney + not showing on o2 account

I have signed up for the disney+ offer on my o2 account using the direct link. When i press activate on my o2 account it says the code has already been used but when i log into my disney account it says o2 subscription. However on my o2 account it sa...

Jess by Level 1: Joiner
  • 714 Views
  • 3 replies
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In car charger and usb cable not arrived

Hi there, I have been on hold for 02 for 40 minutes a day for the lady 3 days. I’ve placed an order for an in at charger abs usb cable and it’s not arrived, I spoke eventually to an 02 sales advisor yesterday and she said she would track my order and...