Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Data in my local area

Hello,I have been with o2 a good few years with no problems, however since moving a year a go my signal is so poor. It shows as 3g but nothing comes through, and when I go into town I have to 'hotspot' off my work phone (on another network) in order ...

RLYMA by Level 1: Joiner
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Resolved! Order submission failed

I just tried placing an order for an apple pencil with an upfront cost of £20. I have been charged the £20 via paypal but then it said 'order submission failed' on the O2 website. Does this mean I was successful with my order if they have taken the £...

robbie901 by Level 1: Joiner
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Resolved! "Get an extra £100 when you buy the Google Pixel 6 or Pixel 6 Pro"

"Get an extra £100 when you buy the Google Pixel 6 or Pixel 6 Pro" is what it says in my order confirmation email. After searching for a way to claim it I found O2 are offering a trade in deal for old devices. It says nothing about a trade in in the ...

Lost saved data

Hi I just wondered if anyone can help with this query from my mother in law. Basically she got a new phone and there was an issue when she transferred the data over and she has lost some saved messages and a couple of photos of her late husband. I’ve...

EileenH54 by Level 1: Joiner
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Resolved! Change big bundle to Classic PAYG

Hi there,I am now using the 10 big bundle but would like to change this as I do not use my phone quite often. I'd lie to change it to the classic PAYG with the normal rates. I saw on myO2 where I can change to any other big bundle but not the classic...

RL1 by Level 1: Joiner
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Resolved! My phone.

Hi all, I'm using a Samsung galaxy 21 ultra, but for some reason , my 02 app, and the website, is telling me that I'm using an Apple iPhone 6? Never touched an Apple product, always had Samsung or oneplus. Anybody got any idea why this is? Kind regar...

Resolved! Poor customer service experience

I ordered Samsung galaxy flip 3 for my upgrade order which was to be delivered next day but after my order processed and upfront of £200 paid I got the message we are out of stock and your delivery would be done shortly I called the customer service ...

Parthdave by Level 1: Joiner
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Resolved! not my calls

a number of calls showing on 'recent calls' for yesterday all to local landline numbers which I did not make, has my phone been cloned ?

LIZW22 by Level 1: Joiner
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