Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Bank card sale fraud.

Hello,I hope someone with better technical knowledge can help.A relative's bank account shows payment for an online card transaction that they say they have no knowledge about. The bank claim that their mobile smart phone was sent a text with a one t...

TW02 by Level 1: Joiner
  • 557 Views
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Some services not working after number change

Hi everyone,requested a number change last Sunday (4 days ago) which went through all fine. New number works and makes and takes calls. However there are some problems:1) iMessage just won’t activate (believe me I’ve done everything under the sun but...

Apple5 by Level 1: Joiner
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Resolved! Replacement sim

I lost my phone and have been waiting for a replacement sim, I’ve received my replacement sim, I put it in my phone and I’ve got no signal, I thought the sim would atomically work once the replacement sim was put in a phone?

Resolved! They took upfront payment

Hello. I need some help. My boyfriend tried to take a phone online but at the end of the application when i wrote card details it was some kind of error, we tried again and it was still the same. I thought maybe i put card details wrong so i tried 3r...

eSPe by Level 1: Joiner
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Adding discount

Why oh why is it sssoooo difficult to add proof of eligibility for nhs discount... I have been with 02 for years always been applied via upgrade by assistant in shop, but NO not this time they can't do it no more!!! I have spent the past month trying...

Resolved! False advertisement

I upgraded my phone when there was a deal that I would get a free chrome laptop. Why have I not received it . Its the only reason I upgraded my phone and u have not sent it

Amanda82 by Level 1: Joiner
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Resolved! Actually Speaking to someone from O2

Has anyone tried speaking to anyone from o2? There online chat is always ”busy” if you try booking a call back it's over 3 weeks before you can get a time slot and if you ring 202 they respond saying there busy and there will be at least a 60min wait...