Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Delivery no show for more than 3 weeks

I ordered an upgrade on 4th Jan (more than 3 weeks ago). Phone was then posted DPD for next day delivery via DPD but I received no delivery. It's become quite cleae the phone is not coming and likely has been lost or stolen somehwere in DPD. I've tri...

TJM by Level 1: Joiner
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Resolved! Cancel Disney+

Hi , i hope someone can help.How do i cancel my disney+ subscription, i got it free through O2 but it runs out soon. have tried through Disney+ but it sends me to O2ThanksNick

Nick101 by Level 1: Joiner
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Return and refund?

I purchased 2 sets of Galaxy pods for Christmas and since then I have been trying to return them. Does the Returns and Repair department actually exist as I cannot get in touch with them? I have spoken with Live Chat who advised me to return them whi...

Steshan49 by Level 1: Joiner
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Resolved! Chromebook delivery

I recently missed delivery by DHL of my free Chromebook. It was sent by A Novo UK LTD. I have tried contacting them via email and phone to rearrange delivery but its impossible to get any response. Please advise best method of sorting this delivery o...

Alun123 by Level 1: Joiner
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Resolved! Aeriel 02 contract.

I was cold called a couple of weeks ago by a (local) number saying it was Aeriel (a subsidiary partner of O2) and offering me a good deal on my O2 monthly payment, I had upgraded my 02 account to 9Gb in October last year and they now say that I will ...

PB-1962 by Level 1: Joiner
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Resolved! Switching to Non-O2 refresh airtime

I have paid off my device and I plan not to upgrade up to 2 years. I've been thinking that maybe I can save money if I choose a 12month airtime plan rather than continuing my current airtime. However, I need insight of how to do it. Thank you.

Jebb218 by Level 1: Joiner
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Resolved! Data in france vs switzerlan

Hi, I recently travelled to France via Switzerland. Strangely my mobile data worked in Switzerland but didn't work in France at all. I was able to use my phone to call still in France. I should have access to data in the Europe Zone which includes bo...

AdamP by Level 1: Joiner
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Wifi calling epuc

Anyway else get near the record of trying to get o2 to fix wifi calling ? I’m up to 3 years so far

Me15 by Level 1: Joiner
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Resolved! Volt

I`ve been an O2 customer a month now and haven't been confirmed as a Volt customer yet. i cant dial 202 to chat to someone as my O2 package is data only for a tablet. I just need to confirm if I am a Volt customer and will get my double data, as I ha...