Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Sheffield fargate o2 store

I must complain about the customer service from the o2 store on fargate Sheffield. I have had a Samsung galaxy watch 4 now for over a month. This is the replacement watch as the first one never worked properly either. After getting nowhere with 202 c...

Resolved! Travel bolt on in USA

Does the inclusive roaming include calls/texts to and from local USA numbers and cell phones and do people calling me from the UK get charged any extra? Terms say so for Europe but it’s not clear for outside Europe.

Resolved! Disney plus 3 months free text

I received a text over the Christmas for three months free Disney plus. I activated it and it appears in my o2 extras expiry dare 31st March. When I log in to my Disney plus account it says the subscription has expired or had been cancelled- any sugg...

Resolved! How do i cancel a 6 month free trial of disney

How do i cancel a free 6 month trial of disney

Resolved! How do you cancel a o2 bolt on

I am having difficulty with cancelling a o2 bolt on can you advise me how to do this

Resolved! Default Payment on my credit history

Hello,I'm hoping that someone can help me urgently as it seems that the credit referral team are pretty poor at responding, despite the severity of peoples livelihoods attached to their role!I had a o2 contract back in 2019 which was cancelled and no...

upgrading online

I have tried 3 times to upgrade my iphone online only to get to the payment and the website just buffers and buffers. I have to travel a distance to an 02 shop and so buying online is easier for me. This is so frustrating and although there is a 'sav...

Resolved! Proof and ID

Hi everyone, can someone possibly help me? I have been using a gambling site and depositing money through my phone account, very silly I know! And very easy. I want to withdraw my winnings from the gaming site but they are making it very difficult, I...

Resolved! 45 mins on hold, still no answer

Is anyone ever going to pick up the phone? If it gets to an hour I will cancel my contract

Resolved! Difficulty getting my 02 open discount applied

Hello I work for a company (NI Civil Service) that means I would be eligible to receive 02 open discount but when I log on to 02 open in order to apply for the discount and enter my valid work email address it is not recognising it and advises me to ...

O2

Forum Posts