Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! insurance

Hi all - after 20 years plus as an 02 customer I have finally asked for my PAC code. A low maintenance customer but bewildered by my bill for years....I have just found out despite many asks over the years....that I have been paying £10 a month insur...

KS0 by Level 1: Joiner
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Resolved! VOLT Benefits

Hi,I have the following issue. I applied fir the volt benefits (both an O2 and Virgin customer). This was well over the 14 days ago. I received an email to say that the benefits had been applied. But nothing is there or has changed. Except I get a me...

JAlcorn by Level 1: Joiner
  • 441 Views
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Resolved! lost phone

I lost my phone and im trying to get a new one just now online (early upgrade), at the secure checkout it needs to send a code to my phone in text format for me to pay but i dont have my phone to get that code. What do i do?

speight by Level 1: Joiner
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Resolved! Disney+

I was offered a 6 month free subscription to Disney + but have not received any confirmation it has been activated

Luna1 by Level 1: Joiner
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Disney+ free for 6 months

Is anyone else having trouble activating their Disney+ offer? I try to activate it but it just throws me to an error page, any help will be greatly appreciated

Husky2910 by Level 1: Joiner
  • 497 Views
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Disney+ extra 6 months free

hello everyone, I just got an message on my phone saying that *as a valued customer i can enjoy 6 months of free Disney + subscription. I did followed the steps from the message, but when i try to activate, is says: Error 404. i did searched all the ...

AlexPles by Level 1: Joiner
  • 382 Views
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Disney+ activate error

Like alot of people having the activation error but I can't seem to find anyone to help the chat always says busy and I don't know where else to find a contact. Should I just wait it out see if they fix it with all the other complaints they are getti...

Phyllis by Level 1: Joiner
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Resolved! Overdue order

Has anyone else been waiting for their Galaxy Ear Buds2. I ordered some on the 7th December and I've still not had them. So far 02 have been really unhelpful.

PenfoldCS by Level 1: Joiner
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Resolved! Security text sent to wrong number

Security texts are going to the wron number. The webpage and app have my correct number, but the number quoted in the notification of a security text is different. I did transfer my number from another provider, and assume the incorrect number is the...

_JS by Level 1: Joiner
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Resolved! Disney+ subscription

I already have an annual subscription of Disney+ that ends 26th April 2022 and I've signed up to the o2 extras of 6 month free. It is now activated and says the auto renewal will start June 2022. So what exactly am I getting for free?