Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! My order

I ordered a iPad on the 15th, was told it would be expected to be ready on the 18th and haven’t received any emails since. Can anyone help please

Resolved! Disney Plus

I have just taken out an O2 contract and have added Disney Plus as an extra. I already paid for Disney Plus anyway so may as well use the O2 extra and have it come out with my O2 bill. Now that I have taken the extra through O2 should I be cancelling...

Nhs discount

I'm trying to get the nhs discount applied to my account doesn't accept the code BLUE01 which the shop gave me.How do I apply it

Resolved! Possible scam

Has anyone received a text like this? I don’t want to click on the link incase it’s a scam, when I log onto my o2 it states no problem with direct debit“O2:Your direct debit has declined please visit your O2 account to update your details, Visit our ...

Resolved! Potential or suspicious scam calls and texts

Hi. I was wondering if anyone can be of help. I received a phone call today from someone who claims to be working from O2 today at approximately 15:10pm.The individual on the phone states that i will receive a 50% discount on the remainder of my sim ...

Resolved! Customer services number

Does anyone have a number I can call to query an item on my bill?

Resolved! Cancellation

I want to cancel my sim card

Resolved! No unlock code for my Nokia 8.3

Hi I am trying to unlock my phone to take other sim cards with other networks after contacting O2 for a code they say the have exhausted all possible avenues to get a code to unlock my phone including contacting Nokia but unfortunately one can not be...

offers call

I just got a call from 0800 952 4854 regarding a great offer for a monthly tariff for my wife - unlimited calls, unlimited texts and 5gb of data for £8 a month. I stopped the call when he was asking for bank details. Can anyone tell me if this a genu...

Resolved! Phone delivery

i got told my phone will deliver the next day, it’s Joe the next day and I don’t have a new phone yet.

O2

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