Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 74174 Views
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 7765 Views
  • 15 replies
  • 1 kudos

iPhone purchase from contract upgrade

Hi all.So I see O2 doesn't lock their phones anymore. I'm looking at getting an iPhone from eBay that was a guys contract upgrade.I'm just a bit worried about getting it if he cancels his contact or something. Will O2 lock the phone? Can they still d...

N0_Klu3 by Level 1: Joiner
  • 360 Views
  • 5 replies
  • 0 kudos

Wifi extra forgot network

Hi! By mistake I selected "forget network" for wifi extra, and it's asking me for a username and password. Anyone knows how to re-register my phone on it? I know I can use virgin wifi, but find wifi extra way easier and faster. Would they be able to ...

Luf2019 by Level 1: Joiner
  • 253 Views
  • 2 replies
  • 0 kudos

Resolved! Txt claiming to be fr O2

Help! I'd like to report a phone number that sent me a txt this morning at 332 am. It was claiming that there was a problem with my my O2 bill, it hadn't been paid and sent me a link to send them my billing details.

Resolved! Roaming

Hi ‍I'm on pay monthly planI'm going to Europe do I need to activate roaming ?Many thanks

Casuvica by Level 1: Joiner
  • 351 Views
  • 3 replies
  • 0 kudos

Resolved! Ipad

I ordered an ipad last night, now had an email to say it is out of stock so why did they take my money? How do I cancel this order?

Clairey by Level 1: Joiner
  • 303 Views
  • 3 replies
  • 0 kudos

O2 Extra - Cafeyn - Is their site safe?

I am trying to load my chosen extrra of Cafeyn but a message comes up saying their site is unsafe. The full wording is pasted below:-This site is not secureThis might mean that someone’s trying to trick you or steal any information that you send to t...

AlanS by Level 1: Joiner
  • 382 Views
  • 2 replies
  • 0 kudos