Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! refund

i would like to request a refund as i topped up for a £15 bolton and only get £10 bolt on which means only 1g of data instead of 15

Bailey21 by Level 1: Joiner
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Can't receive texts from my partner

I can send my wife texts but she cant send/reply to me? Samsung Galaxy A32. She has been able to in the past but when she first got the phone she had to take it to the O2 shop to have this problem fixed. Now it's doing it again, what is the solution?...

Resolved! Unsure who to speak with

I have what seems like an odd situation. I bought a phone and prepaid program whilst in the UK. I'm back in the US and would like to have service again. Will be looking for a job there. Is there any plan I can get and keep this phone number?

Eris74 by Level 1: Joiner
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Resolved! Itemised Bills

I closed a contract last week as was out of contract. obtained PAC code and got a new O2 contract. However I forgot to download the itemised bills for accounting purposes before hand. I have been on the online chat. They say that cant get them? Can a...

GP1 by Level 1: Joiner
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Resolved! Extras - Amazon Music Unlimited

Hey all, I noticed that in the terms of the free 6mnth of Amazon Music Unlimited offer, that if you have a subscription already (which I do) then you must choose another extra. However if I cancel my existing Amazon Music Unlimited subscription (whic...

red_snow by Level 1: Joiner
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Resolved! Amazon music

How do I connect the amazon music extra to my amazon account to get the benefit of the music on my dot at home?

Majella1 by Level 1: Joiner
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Resolved! Order has been processing for weeks

Hi I placed my new phone upgrade on the 26th of September, money was debited but got an email shortly after saying the phone was out of stock.I understand supplier delays but this wait has been crazy. I called during week 2 of the wait and the rep to...

Mel00 by Level 1: Joiner
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Resolved! Amazon video

Hi I recently changed my tariff in store and was told I would have 12 months Amazon video free how do I access it thanks

Sammy87 by Level 1: Joiner
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Resolved! Problems redeeming Apple Music 6m offer

Hi there,Hoping someone can help. I signed up for the 6m free Apple music offer but when I click the offer and it takes me to apple music nothing happens. Not able to redeem anything. I think it needs to be reset. I tried texting again and it says I ...

umpfcx by Level 1: Joiner
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