Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! internet

How can i enable adult content

Resolved! Un block sim

Hi how do I unlock my phone so I can use a another sim this hasn’t been used for 2 years.

Fraudulent account setup

My family and I have been customers of O2 for around 15years. My mother had a fraudulent account setup for an iPhone 12. We notified O2 in October and were told the fraud team would be in touch within 5working days.We never heard from O2.In November ...

Resolved! When is contract up

When is my contract ending

Resolved! Complaints

How can you get a complaint resolved when nobody responds to emails

Resolved! New customer advise please

I’ve just moved to O2 and have 2 x PAYG SIMs. I’m a Virgin Media customer and Volt Double Data has been applied to my account. However, it’s only be applied to one of the SIMs. Ive called 202 three times: the first girl couldn’t comprehend what the p...

Resolved! Disney+

I have been charged twice on the same bill for my initial Disney+ payment. £6.66 and £6.45 + VAT.

Resolved! Phishing Scammers Numbers - Just a thought

Just a thought. We get calls from landline numbers all the time. Infact it has very much become a part of life where i am not picking up calls from any numbers not saved in my directory. This means sometimes i miss calls that i should have picked up....

Keep number

I am currently on Redan company account and now want to pay privately, keep number

Resolved! New galaxy a32, I can't access it. I can't get through Samsung knox.help please

I have a new galaxy a32, I am unable to access it. There is something called Samsung Knox on it and I can't get past it. Please help

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