Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I've not been able to make or receive calls or texts for the past couple of days from my house in RG7 area ( nor has my wife and daughter who are also with O2) but if we drive a mile away everything is fine. Have checked the network checker and it sa...
Hi, recently purchased a new oppo X5 on pre order, entered details to claim free gift offer, but has been declined, called retailer O2, told to re enter details, with proof of pre order. Entered emei no again but not allowed to continue ???????
need to cancel the order
I don't know why i can't do calls to Europe?
Help please! Tomorrow I am swapping out my broken phone for a new phone via DPD on the doorstep. When speaking with the advisor they advised me to turn off my iphone location and passcode. It wasn't until after the call, I realised I ddn't ask about ...
Hello, Customer care, There is an error on my credit report. Sim only monthly contract closed on Nov 2021. O2 has flagged missed payment and defaulted on my credit report. I am unable to apply for any loan because of this issue. I have called many ti...
I have had my upgrade which I ordered via O2 app. I have received all legal docs etc but no order confirmation in PDF or similar. To claim the free ear buds I need to upload a PO confirmation, invoice or such, my orders menu doesnt have header or opt...
Hello, i placed an order today and it was saying your order is in stock... like 2 hours later i am getting an email saying your order is out of stock and "will be ready as soon as possible" ... can i please talk with someone so i know how long will b...
Hi I lost my IPhone X on Friday 18th March around 2pm in B & M in Clayton. I rang O2 on Monday 21st March after 6pm, I spoke to a lovely advisor, who located my IPhone at Queensbury Resivoir, Bradford. Please can you confirm if it was located at Quee...
Can I see my call history form November 2021
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