Solved: How do I save my photos etc from phone?

TRISH67 · ‎04-04-2022

Husband phone kept rebooting and went into O2 shop to be told, no guru's any more, told to reset phone .. phone now wiped and everything lost.

We pay insurance for the phones and we're shocked we have NO tech support

MI5 · ‎04-04-2022

@TRISH67

We have been told that all shop staff are now trained the same as the Guru's were which have now been disbanded.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-04-2022

@TRISH67

We have been told that all shop staff are now trained the same as the Guru's were which have now been disbanded.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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