Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 88170 Views
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 8235 Views
  • 15 replies
  • 1 kudos

Resolved! How to cancel Disney +

I got an offer for Disney + and redeemed the code. My partner had an offer as well and did the same so I wanted to cancel mine but can't find an option to opt out anywhere in my O2. Has anyone seen where this can be done? Thanks

Mouser by Level 1: Joiner
  • 288 Views
  • 6 replies
  • 0 kudos

Resolved! Order/My Care

I got an email from mycare@o2mail.com asking me to call 0800 977 7793, and for me to read my order number out to them. It says if I don't within in 72 hours they will cancel my order.Just seems a bit odd and not sure if this is normal/legit?

Abbie7 by Level 1: Joiner
  • 633 Views
  • 1 replies
  • 0 kudos

Resolved! Priority

I got a O2 Priority text about the a Disney + offer 6 months free. I logged in yesterday and got a 6 figure code. (Valid for 48 hours) Today I selected the offer but was told the code was invalid. Now it says I have already selected the offer and the...

Mick4 by Level 1: Joiner
  • 177 Views
  • 1 replies
  • 0 kudos

My 02 'free' texts ??

hi.. As I can't get through to any of the 02 shops/stores I thought I would try here. Am I right in thinking(fyi..I am on pay as you go)that if I send a text message to another O2 account there is no charge. I only ask as I did send a few to one part...

mucky1957 by Level 1: Joiner
  • 585 Views
  • 21 replies
  • 0 kudos

Resolved! Student discount not working

i have recently upgraded my phone and plan over the phone and the woman said to get my Unidays code and text it to the number 61202 once I received everything within 28 days.I tried this and it says the code isn't recognised but I've double checked i...

charlie29 by Level 1: Joiner
  • 1217 Views
  • 4 replies
  • 0 kudos

Amazing update deals

Hello, I have been offered an amazing update deal from an O2 telesales person, calling from ‭0800 952 4854‬ , has anyone taken up any of these offers?

fee1 by Level 1: Joiner
  • 664 Views
  • 3 replies
  • 0 kudos

Email contact

Is there a way I can contact O2 via email? I have lots of problems with a new phone I had delivered last week and I need to speak to someone to find out what can be done.However, I struggle with talking to people on the phone and will end up not avoi...