Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Unlocking phone

I have been in to store today to get a new SIM card so that I can unlock my iPhone to any network provider and I have just had an email to say ‘I’m sorry we are unable to unlatch your device because the IMEI xxxxxxxxxxxxxx has not been used on our ne...

Bambi1 by Level 1: Joiner
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Resolved! Adding an additional person to my account

I am moving countries but need to take my phone with me until I can sort out a phone in the country I will be living in, I need to add another person to my account (UK) that can then pay my contract out after I have sorted a new phone out .However O2...

gokiwi64 by Level 1: Joiner
  • 1132 Views
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Resolved! O2 Account has appeared on my Credit Report

An O2 account has recently appeared on my credit report, but I don't have an account with O2. I phoned O2 who told me to get in touch with the credit reference agency, which I did but O2 closed my query down by stating that it was a correct an accura...

AMB13 by Level 1: Joiner
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Resolved! Viewing final bill now account closed

I closed my account on 31/3/22 and moved to a different network provider. I need a copy of my final bill dated 11/4/22 that was paid in full, but cannot access this via the MyO2 app or site as the account is closed. How do I get a copy of my final bi...

Cardi-101 by Level 1: Joiner
  • 1727 Views
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Resolved! possible scam

I had a call the other day on my mobile from someone claiming to be from O2 and that my account was eligible for a 40% discount but I needed to speak to a sparate tem to confirm my account details ( I was not asked for my bank details )- I even got a...

Resolved! Question

In my big bundle I have over 7gb but on my offer allowance I have 6.8gb, what’s the difference between my big bundle and offer allowance.

Mzzr by Level 1: Joiner
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Resolved! Potential Scam

Has anyone received a call from 0871 3096242 ? They said they were from O2 promotions offering a 30% discount. When I told them I was already on a Friends and Family discount, they said I could still get 30% off this !! I thought that sounded odd and...

SDev by Level 1: Joiner
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Resolved! O2 open

I have open on my current contract but can’t find the codes so I can add it to my wife’s account. How do I do this?

Peter84 by Level 1: Joiner
  • 442 Views
  • 1 replies
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