Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Order

Hello , I've placed an order three day ago and I would like find out the status of it? My understanding was that I will be contacted in 48 hours but I have not received anything so far. Order no ms-320416409. Thank you

Resolved! No photo ID

I'm due to collect an order from store tomorrow but I have no driving licence or passport. What else can I use for ID?

kimmie66 by Level 1: Joiner
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Resolved! Pasport

My passport is pit of date pnly id i have due to medical reasons can i use this to collect

Resolved! Bill confusion

just logged into my o2 account for the first time to see a bill I shouldn’t have as I am getting my sim with my virgin broadband package and it is pre payed why is it there

sharko106 by Level 1: Joiner
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Resolved! Voicemail.

I once thought o2 was a good network but I am thinking the opersit now because it use to be when you forget your voicemail pin you just have to phone customer service to reset it but not anymore you now have to send RESET to a number but you the thin...

Luke30 by Level 7: Part Timer
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Resolved! SANTANDER Text Scam

Thought I would share the following as I am not a Santander customer!Text received from +44 7568 959740 today SANTANDER ALERT: On 13/04 at 20:20 you added a device from your account. If this wasn't you please visit [URL link provided].Number blocked ...

GD_02 by Level 1: Joiner
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Resolved! Discount

Hi, Today I received a called from 0344 809 0202 stating I am being offered a 50% discount on my monthly tariff as a way to support people through the pandemic. They sent me 2 texts, one with a code and they kept asking me to clarify the code but was...

Cath9 by Level 1: Joiner
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Resolved! Disney+ 3months offer

I just tried to claim the offer for 3months free Disney+ but T&C highlights everywhere that 12months offer is only valid on eligible Samsung devices. But that's not the offer I am trying to claim. I can't find any details for 3months offer only. Coul...

Resolved! New Gear, No Idea

Good afternoon, I was switched to O2 last week and sent a new SIM, as I wanted to keep my old Virgin Number I sent over my PAC Number as requested. I have not heard anything yet other than the arrival of the SIM. My question are around when do I swap...

Cordz by Level 1: Joiner
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