Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

MI5 by Level 94: Supreme
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

pocket hotspot SIM

Maybe somebody has advice on this? I have a Huawei E5573 hotspot with a pay-as-you-go SIM from O2. The hotspot also comes from O2. What I'd like to do is to use this internet provision as permanent home internet. But the trouble is that I am running ...

GM by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Disney + 6 months Free

I’ve upgraded and can get 6 months Disney +, however I’m already a Disney + customer, how am I supposed to redeem the offer then

Hi5 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! New sim no calls

I have just upgraded and swap my sim but i cannot make or receive calls. Texts and data work fine but whenever I try to call it says 'number not valid'. Help please??

Sim11 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Hi .

Hi . Please help me . Im in Poland from a few weeks . And from 1 week my card doesnt work . On my tel. Show - No card .

Internet dongle

My GF place a broadband order so she could work from home but with covid 19 this wont happen for a while.BT have suggested a dongle so she can log on to internet using this one from Argos:https://www.argos.co.uk/product/116%2F5858?clickOrigin=searchb...

Cancelling monthly Disney+

A family member recently upgraded and got 6 months Disney+ voucher which they gave to me. I already have it on my account as I’m paying through o2 and Disney said they aren’t able to cancel and it’s only through o2. Not able to get anywhere with twit...

Vinto316 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Sim Issue, Sim Swap Question

So a few days ago I hard reset my phone (Doogee X5 Pro, android 5) back to factory, supposedly its not supposed to effect the sim (PayG) but upon booting, the number displayed under the sim is the wrong number, (I suspect it was the original number f...

Cooltrain by Level 1: Joiner
  • 12 replies
  • 0 kudos

Phone scams

The last 3 days I’m getting a foreign variety of numbers calling me up to 6 times a day I’ve individually blocked them but they have been using different numbers sick of it now how can I stop the calls coming through

Daley by Level 1: Joiner
  • 2 replies
  • 0 kudos