Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Virgin Mobile Porting Number to O2 - Still waiting after 6 Days

I joined O2 from Virgin on Tuesday 15 March and provided the PAC obtained from Virgin to port my old number to O2. I was told the port would take place on Wednesday by 6pm, but that failed. I called the help desk and was told it would now be Thursday...

Resolved! Promo Code after upgrade?

I upgraded on Friday 18th and that morning I received an email offering me £150 off my next upgrade but I hadn’t seen the email and I’m curious if anyone knows if O2 would honour this post upgrade?

Resolved! Virgin media sim with o2

I just upgraded my package with virgin media to include a sim from O2 I want to get a mobile with my o2 contract how can I get this

Resolved! Sim card

What happens if I upgrade my phone but keep the same number, then sell my old phone with old sim in. Can they get all my details if they put that sim with the same number as my sim in a different phone?

Resolved! Paper Billing

Hi, I was recently sent a letter in the post regarding the change in my contract, it got soaked as it was left half in half out of my letter box is there any chance I can have another one sent to me in the post please?

Resolved! Using my mobile in Saudi Arabia

Totally confused as to either or not I can buy a bolt on to use my mobile in Saudi Arabia. Am travelling there for 6 days and will need to be able to make calls without worrying about always being connected to wifi and getting charged a fortune! Plea...

Resolved! Order for Sim card

I would like to cancel my order for a Sim card please

Resolved! Xperia 5iii

I was expecting free ear buds....alas, I can't find anything about them and they haven't been delivered separately. How do I get them?

Resolved! My 02 insurace

My phone is insured and it has been damaged what do I do now

Resolved! Travel to South Africa

Using your phone abroad | International | O2 I am travelling to South Africa on 25th March and need to be see how i can use my phone whilst away. I have seen the 4.99 bolt on which i think is what i need? But not clear if i only get charged 4.99 a da...

O2

Forum Posts