Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Travel inclusive vs O2 travel inclusive bolt on

Hello,I am going on holiday to America soon and therefore I thought I would need the O2 Travel bolt which I added to my account as I didn't seem to be eligible for the O2 Travel Inclusive Bolt On. However, I discovered that I have something called a ...

Resolved! Device

Hi there, my phone has been lost and I’m abroad at the minute, I don’t whether somebody has taken it or whether it’s just lost somewhere - I want to clear my device incase it’s been stolen how do I do this?

Resolved! America

Hi. When I landed in America 3 days ago I turned on my 4G for about 2 minutes before I received a message saying what the charges were. I’ve been charged £43 for 23MB I was wondering if I could be given the benefit of the doubt on this occasion?

Resolved! Signal now not fit for purpose

I have been with O2 for probably 30 years. In the last 18 months where I live in Kingswood, Surrey. The signal and WiFi has deteriorated to the point of uselessness. My village, Walton On The Hill, and Banstead are like a blank patch. I have complain...

Resolved! Roaming in Europe 5 weeks.

I'm travelling to Europe for 5 weeks. Can anyone advise if I will incur roaming charges?

Resolved! 22888 premium text - has anyone managed to stop this? If so, how?

I've had over £30 charged from this number. Has anyone tried and managed to stop these texts? They cost £1.25 each time. Help! Apparently it's from Tap2Bill. Did anyone manage to get a refund from O2 for these messages?

Resolved! Your post has been changed because invalid HTML was found in the message body. The invalid HTML has

Trying to reply to my spam post to thank @MI5 and get what i wrote in subject

Using phone in Morocco

Any idea why my o2 network has stopped working when in Morocco?

Resolved! O2 customer service

Is there a phone number you can actually call to speak to someone instead of 100 questions through ap??

Resolved! How to link my ported number to my O2 account

Hi,I ported my phone number from Lebara to O2 but my online O2 account is still linked to the phone number that came with the sim card. How to fix this as I need to top up my account?

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