Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! My order

Hi, just wondering if you can help me. I placed a noted with you guys yesterday for a iPhone 13 pro max. You took the upfront cost off me however I haven’t received a confirmation email saying I have placed it and I keep getting text messages and ema...

Connor123 by Level 1: Joiner
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Resolved! new sim

just received my new sim from o2 to replace my sky sim when i ordered the new sim i gave over the pac code given to me by skydoes my old number automatically change over once i put the new o2 sim in my phone ?I know this can take up to 24 hours but i...

Abo by Level 1: Joiner
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Resolved! Change From Pay Monthly To Pay As You Go

Hi There, I was on a Pay Monthly deal which finished a few weeks ago, over the weekend i was on live chat and agreed to move to a PAYG deal as it was much cheaper and i was assured i would keep my mobile number. The PAYG sim card arrived yesterday wi...

JGIG by Level 1: Joiner
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Resolved! Upgrade Extra

I opted for 6 month free Audible as my extra with my upgrade. But upon clicking the link I was sent had an error saying I already had an account with Audible. I asked when I selected the extra whether having an account would be an issue and was assur...

Resolved! Call Waiting on 02

I once rang 02 about using Call Waiting and they told me it wasn't a service 02 provided. So ever since then I just assumed I couldn't use this service with 02. Maybe it has changed policy since? If Call Waiting is now available does anyone know how ...

Anonymous by Not applicable
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Call waiting

Does anybody know why call waiting doesn't notify me with a beep if it is an O2 number trying to call me, instead I get a text message from that person trying to call me saying I have had a missed call from them. Any other network number trying to ca...

rdi1973 by Level 1: Joiner
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Resolved! keep my number

I am on an o2 pay monthly account, I purchased a new Samsung phone and an o2 pay as you go sim, registered the new phone and topped up. After many hours I got through to customer services and explained the situation and requested to keep my old numbe...

Resolved! SIM card

Hi. I Lost my sim Card. I log in at number my sister actually. What I can to do? I want my number back but I didn’t see solutions.

Resolved! scammed

I was scammed today . An order for a very expensive phone was ordered on my account, I spoke tocustomer services who said she would cancel the order, however i got a text from DPD saying they willbe delivering my new phone on Monday. What can I do.

AnnO by Level 1: Joiner
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