Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Travelling to Europe. Got text telling me roaming at no charge but phone only connects to 3G and Edge with no internet access. Roaming is on on mobile. How can I connect to 4G and access internet?
Hi I have started to travel to the US often, I have a plan with the O2 inclusive travel bolt on, and one thing I keep finding is that when I try to access certain websites from the US it says something along the lines of "access to this website is re...
Hi, I upgraded my phone on the 8th August and was told I would receive details of my £100 gift card within 14 days. It has now been 15 days and I haven't heard anything. Has anyone else received theirs? Or know what I can do to redeem mine? TIA!
Last November I reported an apple fraud case to o2 for which I received a letter from o2 removing my name from the account and sorting out my credit check file. Now almost 4 months later I still have the phone in my possession. I have sent 2 emails a...
I ordered the apple iPad4 four days ago, was supposed to receive next day delivery but my o2 app is saying the order hasn’t even been processed yet? I spoke to someone on the chat and was told all the emails I received with legal documents and credit...
Hi, I need some help about a phone I returned in 2018, I returned this phone within the first week of purchase (within the 14 days) but now in March 2022 it has shown on my credit that I am in debt for £6 and have defaulted. I have been on the phone ...
Does anyone know if your an O2 customer if you’re able to get discount to climb the O2, or any vouchers for a free drink etc?
Hi all. I ordered my Galaxy S22 Ultra yesterday and received my CCA and they have also taken my £30 upfront payment. I also got the email saying that it's "full steam ahead". Does this mean that my order has been successful and that I will received t...
I have been with Virgin for donkeys years and o2,so why when I try to get volt it is saying I do not have a virgin account and its not in my area yet?
Hello everyone,I recently joined O2 and a few days after signing up I got a very convincing email about a £50 gift card.This just screams Scam to me but I was surprised I couldn’t find any info about this on Google so I thought I’d start a thread her...
