Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 45215 Views
  • 0 replies
  • 0 kudos

Resolved! Use phone abroad

Hi I am in turkey , I need to use my phone . I like to ask you to active my SIM card so I can use it abroad many thanks Mehrin Ghaffari

Mehrin by Level 1: Joiner
  • 549 Views
  • 1 replies
  • 0 kudos

Replacement iPhone

I recently got a new iPhone 11 from insurance as my old phone broke, since I got this phone it’s been re setting itself and it’s now re setting more and more and I just can’t use this phone, I feel like I was giving a already broken phone from the in...

Resolved! 2 weeks for the Insurance team

hello, my phone has stopped charging and i am now waiting to get a email from the insaurance team, but after 3 weeks and multiple live chats, i have gotten nowhere, i need a new phone NOW!!!! for both work and money organisation, i've been with the c...

Resolved! My free 6 month extra

I’ve chose 6 months free audible for my extra but can’t seem to use it through my O2 app, am I meant to be doing it another way?

H-Lee by Level 1: Joiner
  • 627 Views
  • 2 replies
  • 0 kudos

Resolved! iMessages and FaceTime activation unsuccessful after porting

I’ve just ported to O2, everything works fine except iMessages and FaceTime. Activation unsuccessful. Tried resetting network settings, restarting, removing and placing SIM back in phone, signing out of iMessages / iCloud in other devices/current dev...

SRS by Level 1: Joiner
  • 1360 Views
  • 3 replies
  • 0 kudos

Resolved! Amazon

Hi.I recently signed up to a 3 year contract which included 3 months access to Amazon. However I do not know how to access this. Can you help. Thanks

Smithrus by Level 1: Joiner
  • 712 Views
  • 2 replies
  • 0 kudos

Resolved! Disney+ costing over £10 a month

I received my bill for this month, it was £13 more than last month. My Disney+ 6 months free had ended, so it was not unexpected to receive a higher charge - but I was not expecting this much more! O2 say that Disney+ is £7.99 a month, so why am I be...

seato by Level 1: Joiner
  • 474 Views
  • 1 replies
  • 0 kudos

Resolved! NHS and text messages

The NHS surgery I use, mainly uses text messages to communicate with me. I would like to receive and send these on a Windows 10 PC as easier for my eyesight. There used to be a Windows 10 App for this. What can iPhone users do now?

lyndsay by Level 1: Joiner
  • 1552 Views
  • 2 replies
  • 0 kudos

Resolved! My order

Hi, just wondering if you can help me. I placed a noted with you guys yesterday for a iPhone 13 pro max. You took the upfront cost off me however I haven’t received a confirmation email saying I have placed it and I keep getting text messages and ema...

Connor123 by Level 1: Joiner
  • 529 Views
  • 1 replies
  • 0 kudos