Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 42625 Views
  • 0 replies
  • 0 kudos

Resolved! PHONE SENT THROUGH DHL GOT SWAPPED FOR A POWERBANK

Opted for the iPhone 14 pro max upgrade and waited for weeks, got a message that the phone would be delivered by DHL on the 21st October, waited till 4pm and was sent a message that my address could not be accessed (found that strange as I was home a...

TonyOkoh by Level 1: Joiner
  • 979 Views
  • 6 replies
  • 0 kudos

Resolved! New phone hasn't arrived

Phone ordered 31st October. Dpd didn't deliver, no text message with delivery slot etc. Finally got delivery rebooked for today, 4th November. No text message with delivery slot. Still nothing at 7.15pm. We've been in the house all day. No missed del...

Sulkycat by Level 1: Joiner
  • 1357 Views
  • 4 replies
  • 2 kudos

DHL/O2 Comms.

I think I need help here.on Friday, the 29th of October I placed an order with O2 for a Samsung LED projector as a treat for the family. On Monday the 31st October. I received a text message from DHL to confirm the projector was in the depot that mor...

PaulPike by Level 1: Joiner
  • 870 Views
  • 5 replies
  • 0 kudos

Resolved! rolling plan

Hello, I chose the package of 10 pounds and 10 GB, and my card has shown that I successfully deducted the money, but there is no order in the purchase history of my app.

wen by Level 1: Joiner
  • 437 Views
  • 1 replies
  • 0 kudos

Resolved! Feel like iv been scammed by aerial yet again

So IV was a customer for years with o2 , one day cold called thinking I was talking to o2 as my phone contract was up. Offered me to pay a cheaper rate just for line rental which IV done before with an older phone. Convinced I was talking to o2 I wen...

Resolved! Mobile data not working on replacement sim

I had my phone stolen last week so i have been sent replacement sim in the post to put in an old phone temporarily. It says sim swap sim so i have tried doing that but had no luck, they’re saying my SSN number is wrong even though i’m typing the one ...

lmmob by Level 1: Joiner
  • 740 Views
  • 1 replies
  • 0 kudos

Free phone and gift card

My partner and i bought z4 flips phones on 26 October and can find no link or evidence to support our free gifts of 2 watches and 2 lots of prepaid Mastercard vouchers please assist if possible? Thankyou belinda & paul

Paulbelle by Level 1: Joiner
  • 573 Views
  • 3 replies
  • 0 kudos