Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! can you send a listof mobile numbers sept-december 2022??

Could you send me a list of mobile numbers for the months of September to December 2022? As my mobile was destroyed in water. And I have lost some of my dater and friends' mobiles.I send messages and calls too. out. can you help me send the list, ple...

Cannot connect to 3g dc-hspa and band 1

I am using sony zx in Manchester city center. I recently found that I am not able to connect to dc-hspa and presumbly that's why my 3g speed is slow. I can see plenty of masts (both band 1 and band 8 on the cellular tower map. With further invistigat...

Resolved! Change of account owner

Hello. My wife has two contracts in the o2 network. One phone is hers and the other is for me with the end number 884. The contract ends in February and I would like to transfer it to myself. I also have internet in virgin and I need volt.

MCK code???

I have asked o2 customer service twice, but they do not seem to know what an MCK code is.

Resolved! Get £250

Hi I received a flyer saying I can get £250 for my old phone please can you tell me how this work or how i do this? Many thanks

esim disappeared

I recently bought a galaxy watch 5. It was working fine. Then all of a sudden the esim is no longer viable. I tried to re add it. But have read on other forums that it can only be used once. I need to call and get another one sent out. Apparently thi...

Resolved! how do I claim the free tablet offer with Oppo 5?

The phone arrived with no details on how to claim the Oppo tablet. lines and chat both busy

Resolved! How to find your question

I received an answer to my question but how do you find it it on 02 community? I clicked the link and it just opens the community

Resolved! question about the £3 international bolt on

I am going round in circles trying to find out the best way to use my mobile while in Australia for a few weeks.I asked in an o2 shop & was told that if I use my phone at any time I would be charged £6 p/day for the duration of my holiday, also there...

Resolved! Can someone help me please

Hi, I have a big issue I can’t seem to resolve. I went to buy air pods 2 on the o2 shop, which you pay and upfront fee of £50 for. Once I clicked complete purchase it told me ‘my session had run out’ and to checkout again. So the order wasn’t placed ...

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