Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 45824 Views
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Resolved! Return phone

Hello - I am writing here cause I am desperate for some help. I am trying to return a like new iPhone I bought last week. On Thursday I spend 3,5 hours trying to speak with the returns department. Yesterday, I spent 3 hours in the morning and 4 in th...

CB4 by Level 1: Joiner
  • 5833 Views
  • 9 replies
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Resolved! Report a phone number impersonatimg 02

Hi there Not sure of this is the correct way to imform the company. However i am sending you a number that i had a phone call prentding to be 02. Trying to sell me a new samsung s23 and samsung watch 4. Number is below. +443333216022 After refusing t...

Grant27 by Level 1: Joiner
  • 977 Views
  • 1 replies
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Resolved! Top up

I have paid paid 30£ for 150 gb tarriff plan  but I didn’t recover yet

Acay by Level 1: Joiner
  • 347 Views
  • 1 replies
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Resolved! Data usage notification

Can anyone please tell me where I can change when I get my notification for data usage. Currently set on 80% want to change to 50%

Skitty by Level 1: Joiner
  • 734 Views
  • 2 replies
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Resolved! Insurance payments

I have 2 payments of £4.99 coming out of my account each month and can’t find out what they are, they don’t appear on my bill, but they are listed on my bank statement as Apple.com/bill

Hil1 by Level 1: Joiner
  • 503 Views
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Cannot connect to 3g dc-hspa and band 1

I am using sony zx in Manchester city center. I recently found that I am not able to connect to dc-hspa and presumbly that's why my 3g speed is slow. I can see plenty of masts (both band 1 and band 8 on the cellular tower map. With further invistigat...

JoyGraham by Level 1: Joiner
  • 779 Views
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Resolved! Change of account owner

Hello. My wife has two contracts in the o2 network. One phone is hers and the other is for me with the end number 884. The contract ends in February and I would like to transfer it to myself. I also have internet in virgin and I need volt.

vader68 by Level 1: Joiner
  • 699 Views
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MCK code???

I have asked o2 customer service twice, but they do not seem to know what an MCK code is.

GILSS by Level 1: Joiner
  • 575 Views
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Resolved! Get £250

Hi I received a flyer saying I can get £250 for my old phone please can you tell me how this work or how i do this? Many thanks

Emma1111 by Level 1: Joiner
  • 418 Views
  • 1 replies
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