Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Can someone help me please

Hi, I have a big issue I can’t seem to resolve. I went to buy air pods 2 on the o2 shop, which you pay and upfront fee of £50 for. Once I clicked complete purchase it told me ‘my session had run out’ and to checkout again. So the order wasn’t placed ...

Lewis001 by Level 1: Joiner
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Resolved! Data not workinging in europe

I have been to Germany twice, since I have signed up with O2 and both time I could not use my data at all, the first time I was promised it will be fine for the next upcoming times, and then I went again 2 weeks ago and thinking I would have data, I ...

Resolved! Using 02 travel bolt on

I’m going in a carribian cruise. I wanted to use the o2 travel bolt on. Will I be able to use the bolt on for this trip? Obviously visiting different islands in the carribian.thanks in advance .

Manloucoo by Level 1: Joiner
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Resolved! Nintendo switch order cancelled

Hi I ordered a Nintendo switch on the 26th. I got a confirmation email. Anyone knows why the order status appears as cancelled without been notified for it? anyone experienced something similar?

LorenzoC by Level 1: Joiner
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Problem loading game (Duel Links)

Hi, To preface, I have already contacted the developer of Duel Links, Konami, and after responding to my query they determined there is no problem on their side. They have advised me to ask my network provider. I'm just wondering if anyone has had th...

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Resolved! 14 day return

So ordered a Nintendo Switch on the 14th and am looking to return it. Got in contact with customer service tonight (27th) but was having issues with signal and kept getting disconnected. Will the 14 day period include the 28th? Also there are two sta...

Problem receiving calls from abroad (Norway)

Hi I'm based in the UK and I'm having difficulities receiving calls from someone at to company I work for in Norway. Phone call issuesThe issue I have is that either the mobile number which calls me from Norway doesn't get through at all (i.e. there ...

complaint

I went in to 02 shop got a monthly rollover watch data plan were I could cancel anytime I couldn't get it working went to 02 shop Hamilton seen same guy he acted like he knew nothing just said deal with 02 directly I did and cancelled still getting b...

Silly by Level 1: Joiner
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Phone update

My new contract on my second phone which is going to be paid monthly over 3years in addition I have a card payment pending for £50. This is an error in my opinion and should not be taken. I await your reply.

Tony80 by Level 1: Joiner
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