Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Poor treatment by O2 customer service

I recently sent back a phone upgrade still sealed and all within the 14 days return time, I spoke to an advisor after being cut off and then waiting another hour to speak to someone, They told me the phone wasn't back with them yet royal mail trackin...

Resolved! Order not updating

My order was confirmed over 48 hours ago. I have had absolutely no update on my phone and my order has not progressed at all, when it should be delivered today or tomorrow. I have contacted them via Twitter and have heard nothing back.

Resolved! Tethering restrictions?

Hi there Does someone experienced tethering restrictions like connection to the device you're tethering drops after an hour? I use tetheting to my laptop and TV, however the internet connection is getting disconnected to my laptop every time after ex...

Joro by Level 1: Joiner
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Formal complaint

I am writing to make a formal complaint about a customer service adviser I spoke to at 8.40am on 19th Jan 2023 called Evie I think she said . I have been a customer of o2 for over 20 years . I was disappointed and disgusted with the attitude of your ...

JK7 by Level 1: Joiner
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Resolved! I have been scammed for phone I did ordered but now I realise I have been scammed

Hello,I wonder is it possible to remove or cancel a 2 phone payments that is mine but accidentally ordered by mistake didn’t realise I got scammed for it.I have been scammed twice.Any help would be great please and thank you.Thanks,Aoibheann.

eSim

Last week i bought a new iphone. When i transferred all the data from my old iphone to my new phone the eSim didnt transfer. I spoke with O2 and asked for a new esim to be posted to me and specifically said DO NOT decativated my existing eSim when yo...

zvk21 by Level 1: Joiner
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Resolved! Unclear on plan?

Hi, I've used asda mobile bundles for a while and they have got me by fine. I recently joined a new company that requires me to use my personal mobile for work via a given 03330 number. I've made a few calls to colleagues and now asda tells me I have...

danzig by Level 1: Joiner
  • 485 Views
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