Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Through the phone I've spoke with someone and signed device plan, it was misunderstanding, device will arrive today, I don't want it. How can I cancell this plan? Do I have 14 days? Will any charges apply?
I need to cancel my order
Hi , I am reading about poor experience with fraud team on here . I am concerned as I suppose to be contacted by fraud team on Tue but they blocked my phone so I can’t do any action with calls and messages. How they supposed to contact me ? Also some...
Hi all I hope someone can help me or point me in the right direction as contacting customer service has been fruitless. Back in May 2023 I started receiving default notice letters for an O2 product that I did not purchase. I suspect I have been a vic...
How do I get my £1 headphones from my upgrade order?
This morning my account switched over from Virgin to O2 and appears to have gone smoothly as far as calls / SMS / 5G data / voicemails.I've noticed the Access Point Names haven't changed over from Virgin's. I'm travelling to the EU at the weekend and...
Hi, I am hoping someone can help share their experience here. I've decided to return my phone for a different one. On the 13th day of the 'change your mind' period, I requested a return. This request was accepted, and I will be receiving my jiffy bag...
What is the best way I can contact my family when off the ship and in the country?Should I buy a bolt on or use Whats App?
hi, need help m phone has stopped working and I am abroad, I have gone to a Samsung dealer who tells me If I show copy of my purchase they can tell whether my guarantee is still in place as I purchased the phone on the 26/12/21 in Wood Green High Roa...
Hi, I have no access to the sim card that i have been paying for and i would like to upgrade my account.
