Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Visual voicemail for iphone

How do I activate visual voicemail

Resolved! Not received SIM card

Hello, I ordered a SIM card but still haven't received it. When I track my order its says COMPLETED. When will I receive the SIM card pack?

Resolved! My new SIM card as part of new Virgin package has still not arrived

Resolved! There is a Barr on my account stopping me upgrading

I went on payment plan in Feb due to Financial difficulties I made my first installment of 3 before the 2nd was due I was completely disconnected from the network.I spoke with Payment Mangement team they resolved or so I thought and within an hour my...

O2 still haven’t refunded me after 7 attempts

O2s customer service are on absolute joke. I’ve been trying to get a simple 40£ refund completed for over a month and each time the advisor somehow takes my details completed the form and then the money never goes in after waiting the 5-7 days. Each ...

Resolved! Has anyone received a call from 03333216022

Hi I was wondering if anyone has received a call from 03333216022 they said they were from o2 and that they will clear my outstanding balance I have on device plan (3 payments left)this ends 27th December and that I could upgrade today to the iPhone ...

cannot redeem Disney extra

I have a disney extra through my new contract . I am unable to open the link for it though as it does not take me to the diner website when I click on 'redeem this extra' icon

Flexing up data to get O2 travel inclusive bolt on temporarily

I am going on holiday to the USA shortly and currently don't have the O2 travel inclusive bolt on, as I have a 5gb 24 month contract. I've read online that I could flex up my data/contract for one month while I'm away and then flex my data back down ...

Resolved! Order cancellation

I woul like to cancel a sim order with number ms-304012597

Resolved! Money

Why is taking me money if i send any text if i have the 10£ promotion

O2

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