Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
Hi all, I'm hoping someone can assist me.I've had a 02 sim card since 2018, and since moving to Italy for work a year ago, I've been unable to use my phone for calls,data roaming, can't send messages, can't receive calls etc. This happened in June. I...
I want to talk on live chat to a agent but it doesn't seem to work does the feature still work
Hiive received my gift card but now when I follow the link safari browser warns me that it could be fraudulent. Is this right ?
If I have multiple numbers on my account but I want to leave O2 and keep number, how do I do that?
Hi, I just checked my Equifax credit report and there is an entry under the Credit Agreements section for "Communications Supplier from O2 (I)" in the name of an individual who has the same first and last name as myself but with a different date of b...
I recently sent my phone off for repair, and received a text asking for proof of purchase. I called the number provided and they said they’d send an email within the next 24 hours. It’s been a few days since then so when can I expect it.
I pre-ordered a phone in-store and paid a £50 reservation but we did not talk about having said phone go onto a device plan all I did was pre-order am I just being stupid and that step will happen when said phone turns up in store
Hi to all Friend of mine at work today came to me at work to tell me he is unable to make calls, send texts etc, i called his mobile number it started to ring yet his phone didnt make a sound eventually ending up on the vodafone voicemail which puzzl...
Just signed up for a new phone and apparently I am 'Guaranteed £150 when you buy the Samsung S22 Ultra', but no one can explain precisely what it means? Is it a Cash Back? Voucher to spend on Samsung products? Voucher to spend elsewhere? Something el...
I have ~£52 in Save; how can I change this to Claim?
