Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Extra £100

So I'm planning to recycle my Samsung S20 FE 5G for £91 through O2 Recycle. I got an Extra £100 voucher with my S23+ contract so I was just wondering when my trade-in gets processed, do I get a choice of where it goes? Like can I get the entire £191 ...

Resolved! "Save up to £500. Ends 31 May"

Hi, Just wanted to ask regarding the promotion currently going on for upgrading to an S23 plus - there's currently a deal on that saves £500 (£212 device plan and £288 on airtime plans) and this is something i'm currently interested in my only issue ...

Resolved! Free extras with phone

Hi, I was told I would revieve a free Fitbit versa four and some pixel buds but I haven't received these, when will they come? Thanks

Ljcap by Level 1: Joiner
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Resolved! Migrating number from an old (existing) airtime plan to new contract via third party

Good afternoon! To cut a long story short, my current phone got water damaged so I paid the remaining balance on the device plan and requested a PAC code. I was advised my airtime plan would stay active until the PAC code was used. I then purchased a...

MrJansell by Level 1: Joiner
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Resolved! Wheres my galaxy buds Pro 2?

Had the galaxy bud pro 2 free with my new upgrade but still haven't received any details on how to claim them How long doesnit usually take to get the details for it?

bandi by Level 1: Joiner
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Resolved! O2 box office help

Hi all hope someone can help. I’ve been gifted some tickets for the o2 this weekend by a staff member of the main attraction. Im trying to find out where my seats are to no avail. One of our party has health issues so we want to make sure they are co...

Resolved! Credit File Referrals (UK)

I am already an O2 customer with no payment issues. i tried to get new contract via mobilephonedirect and O2 declined it. After appealing this is what i got back - which is not very insightful what is the issue. Any advises?"When declining an applica...

raedas by Level 1: Joiner
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Resolved! No quote repair

Hello! I had to send my phone off for a repair as it had slipped out of its case causing the screen to malfunction. I was advised that I'll be quoted before any repair work has been done, however I received my phone back today with no quote in site, ...

ZoeReece by Level 1: Joiner
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