Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 51000 Views
  • 0 replies
  • 0 kudos

Resolved! 02 open discount

Got contract 6 months ago and just found out I am eligible for O2 open discount. Unfortunately I am getting the following error. You can’t get an O2 Open discount with this number as it’s been over 28 days since the contract started. Your contract st...

Sending back a repaired phone

Ive recently sent off my phone for repair. I was told by o2 that I'd need to pay for a more secure option through the post office to ensure the phone arrived safely which I have done so. However, will my phone come back to me with the same method of ...

Luuu by Level 1: Joiner
  • 527 Views
  • 2 replies
  • 0 kudos

Number porting issues

Hi on the 16th of may 23 I sent o2 a pac code from giffgaff [Removed] and a number that I was bring over to o2 [Removed] on the 18th of may 23 the number was surprosed to change over but hasn’t ive phoned customer service 154 times in the last 9 day ...

Scott17 by Level 1: Joiner
  • 1859 Views
  • 9 replies
  • 0 kudos

Resolved! Sim replacement

Hello, My phone got stolen last night I need a replacement sim asap. Where do I request that? Best,Ksenia K

Ksenia by Level 1: Joiner
  • 501 Views
  • 1 replies
  • 0 kudos

Resolved! New Contract Sim Only

Hi, I recently took out a new contract with yourselves. In the offer it stated the extra (Amazon/Disneye etc) would be for 6 months however when I visit the site or app, it lists just 3 months. Why is this different? Thanks

JW7 by Level 1: Joiner
  • 630 Views
  • 4 replies
  • 0 kudos

Voicemail not working.

Hi I moved to o2 about 18 months ago from Tesco Mobile. My voicemail has never worked. When people call and it should go to voicemail it doesn't. They get "It has not been possible to connect your call. Please try again later" I've spoken to o2 about...

p3t3rk8 by Level 1: Joiner
  • 650 Views
  • 1 replies
  • 0 kudos

Resolved! Promotions

Hi, I bought a Google pixel 7 pro last month, the promotion was for a Google watch and ear buds. I do I claim these? The link I had doesn't work.

Glenn-ith by Level 1: Joiner
  • 504 Views
  • 1 replies
  • 0 kudos

Resolved! Code Limit Reached

I'm trying to upgrade, everytime I tried to finalise I got an error message at checkout. It now says code limited reached, does this reset after 24hrs or will I be fine to retry tomorrow morning? Thanks

SamD14 by Level 1: Joiner
  • 1135 Views
  • 1 replies
  • 0 kudos