Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Flexing up data to get O2 travel inclusive bolt on temporarily

I am going on holiday to the USA shortly and currently don't have the O2 travel inclusive bolt on, as I have a 5gb 24 month contract. I've read online that I could flex up my data/contract for one month while I'm away and then flex my data back down ...

Resolved! Order cancellation

I woul like to cancel a sim order with number ms-304012597

Resolved! Money

Why is taking me money if i send any text if i have the 10£ promotion

upgrade

i want to upgrade

Resolved! Scammed

Hi I have been scammed on my o2 account and have been in touch with them nearly every day since and not getting any help And still my account shows me receiving new phone and they want to charge me but I returned the phoneAny help please

Resolved! O2 Travel & Higher Data Limit in non-O2 Travel countries

Your travel bolt on states that "unlimited minutes to make and receive calls and unlimited texts to send each day within your travel destination and back to the uk"Does this mean that if I am in Jersey with the O2 Travel bolt On, I make phone calls t...

Resolved! My order hasn’t been processed

Hello i ordered a new phone on Sunday for collection and told it would be ready today. Upon checking the tracking info to pick up, my order has been confirmed but not processed. This is obviously a hinderance and so I’m hoping for some clarity as I w...

Resolved! My christian name is spelt wrong

How do I get my account name spelt correctly

Resolved! Disney+

I have 3 months free Disney+ as I got a new phone and my wife already has a subscription for this via O2. Is it possible to transfer the 3 free months to her?

Resolved! I can't make telephone calls - my mobile number is xxxxxxxxxxxxxx

Dear o2, For several days now I have not been able to use my phone to make calls or use my data. Consequently I haven't been able to call customer services until today when I could use a landline! In the last few weeks I was asked by o2 to sign a con...

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