Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Want to get pac code

Right now i am using o2 plan and i want to move from o2 to voxi due to unavailability of network in our area so i would like to change my operator and i texted message for getting pac code to o2 but i didn't get so far so please help me

resignation

I have three phone numbers. I want to give up the one I use in my netbook. How do I do that?

Blocked Callers - Can you find out if they have called?

How do I find out if a blocked caller has tried to call me? Did a Google search which said if you contact your provider they may be able to tell you if a certain number has tried calling you whilst blocked. How do you actually get through to 02?! Or ...

Claim my gifts

Hi my order included a fitbit and buds. How do I claim these please? I was not able to do it in store. Email read as follows thank you. Your order details Item(s) ordered: 2 Claim a Pixel Buds A-Series and a Fitbit Versa 4 worth £298 £0.00 1 Google P...

Resolved! How to cliam pixel buds?

How do I claim my pixel buds A-series?

Resolved! Disney+

pls cancel my Disney+ as I already have an account direct

Resolved! Cannot receive or send texts in Europe

Hi,I have just realised that my SMS are not working in Europe. They website says I should have free roaming, but instead text messages are not working.How do I resolve this?Thanks

Resolved! O2 Travel Inclusive Zone

Hi, I've been reading the details on the O2 website for the O2 Travel Inclusive Zone, and I've also read the roaming mega guide, but I still have some questions. With the Travel Inclusive zone, I can see that you're allowed 120 minutes and texts per ...

Resolved! Unidentified account block?

Hi,I lost my device 21/05, reported it lost that day, made an insurance claim and had a new device by midday 23/05. The new sim was already pre-avtivated at 0725am that morning. Unfortunately, my phone was connected to o2, I had signal but I couldn't...

Resolved! No Internet Connection Since Wednesday

Hi I've went back to O2 since last Thursday. And it's been a horror show for me. I've initiated a number port in last Thursday, and my connection at Sky was shut down on Friday morning. However my number did not show up in my current account. After c...

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