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add wifi%20calling

FarrahG
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I have tried to enable wifi calling on my iphone but it says I need to contact O2.  Help pages say I also need to get wifi calling service added to my account, via Device Details in MyO2.  But I can't find that page.  Any help would be much appreciated.  Thanks.

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Cleoriff
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FarrahG
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Thanks.  Yes, I've seen that page. It says

For personal tariff customers: Sign in to My O2, go to Device Details and tap Wifi and 4G Calling where you can then add the service to your account.

My problem is that I can't find "Device Details" within My O2.

Would appreciate if someone could point me in the right direction.

Thanks.

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MI5
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@FarrahG 

It's under "More" across the top headers. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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FarrahG
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Thanks.  Under "More" I can see the option for "Wifi and 4G Calling" which again takes me to the page which says I need to add it as an option to my account by going to Device Details, and I can't find how to get to that page.

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MI5
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Device is another of the headers. Not sure why it's sending you round in circles though....
You may need to contact customer support.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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