Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Can You Use Disney+ On A Smart TV?

I've just upgraded my O2 contract and it's offering 6 months of Disney+ access. Since I've never had Disney+ or any of the other streaming facilities available, this is all new to me. Is it possible to watch Disney+ on a Smart TV? Specifically, it's ...

steamship by Level 1: Joiner
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Resolved! Apple TV - Free with new contract

Hi,I signed upto a new contract which includes access to Apple TV for free for 12 months but I can’t see how to redeem this or get access to it?I have signed in to AppleTV as advised but nothing appears.

Duff13 by Level 1: Joiner
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iPhone Delivery Cancelled

Hi all,Yesterday, I got a text from DHL notifying me that my new iPhone is was at the delivery depot and would be delivered tomorrow (today). This morning when I tracked the delivery, it said:9:48am - Your parcel is at the delivery depot.10am - We’re...

Sean8 by Level 1: Joiner
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New iPhone - faulty charging cable

Hi all,My new iPhone 11 arrived yesterday and it’s great! The only thing is, the charging cable the arrived in the box is faulty. Luckily I have an old cable that works but I’d like to get the cable replaced. How do I do that?ThanksSean

Sean8 by Level 1: Joiner
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Resolved! Late delivery

Is anyone else having issues with delivery? I made an order on Friday 3rd April and chose delivery for yesterday which was the 6th April. Still no item and no email update or anything!

elle2 by Level 1: Joiner
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Student discount

Hi I have just upgraded my account and was told by the advisor I can get a student discount by following the website, I hav followed the website and the I have sent the code to 61202 and when I send it I get a text saying o2 oosps that's the wrong co...

Kieran2 by Level 1: Joiner
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Free Disney+

Hi, i upgraded my phone on 7/4/2020. On my upgrade it stated as an Extra i would get Disney+ free for 6 months, however when i came to redeem this, it came up with only a 7 days free trial

Katrina46 by Level 1: Joiner
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Not received my order from next day delivery?

Hi, I ordered a Apple Watch yesterday about 3pm and I’ve had the email sent saying it’s on it’s way lastnight, I still haven’t heard anything? On my receipt it said to be delivered 9/4/20 which is today? Is my order lost or somthing?

Lydia1 by Level 1: Joiner
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New phone stolen, cant contact fraud department automated message says its closed

So I upgraded as my iphone is 3 yrs old and playing up, ordered an iphone 11 pro which I expected to be delived yesterday, when it didnt arrive i clicked on tracking to discover it had been delievered. As I live in flats with an entryphone system and...

CRoss_77 by Level 1: Joiner
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Disney+ 6 months free from another person

My mum recently upgraded her phone and was given the Disney + 6 months free, she hasn't redeemed it and wont use it so she said I could have it. How can I go about being gifted this offer?I am also on o2 and have just installed Disney+ for free trial...

Hayz666 by Level 1: Joiner
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