Wiktor k.

Witek19917 · ‎25-03-2020

Hi. I recieved samsung S20 Ultra 5G on Friday and on Saturday it stopped working at all. Its impossible to turn it off or on even after reset.

MI5 · ‎25-03-2020

@Witek19917

You must contact customer service to return it Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Witek19917 · ‎25-03-2020

How can i contact if there is no phone number ? I need to exchange phone with new one and there is no information.

MI5 · ‎25-03-2020

@Witek19917

You have to find a way to call them.

Try Skype? https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Wiktor k.

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