on 25-03-2020 09:46
on 25-03-2020 09:47
You must contact customer service to return it Guide: How to find help & contact O2
on 25-03-2020 09:52
on 25-03-2020 09:52
on 25-03-2020 09:52
You have to find a way to call them.
Try Skype? https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823