Solved: Re: Wifi Extra London Tube

Anonymous · ‎19-03-2017

Hello!

I read that Wifi Extra is open to all the customers on the London underground, but when I want to access it asks me for an username and password to access the network, why? Where can I get the login?

thank you

MI5 · ‎19-03-2017

See help here http://www.o2.co.uk/connectivity/free-wifi

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-03-2017

See help here http://www.o2.co.uk/connectivity/free-wifi

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎19-03-2017

A further thread on Wifi Extra here https://www.o2wifi.co.uk/about/extra

Veritas Numquam Perit

MI5 · ‎19-03-2017

Are we sure it is wifi extra?
Extra is an EAP function only available to o2 customers so I think it's just standard LU wifi?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-03-2017

hello

thanks for your reply. I've seen that page and it says it doesn't need to login... then how to use that wiki networks with my iPhone 7? It doesn't connect automatically...

MI5 · ‎19-03-2017

If you are on o2 you need it to be enabled on your account.
You should call customer service to check
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-03-2017

I have a pay as you go sim :s

MI5 · ‎19-03-2017

That's why it don't work then.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎20-03-2017

yes but since it says it is open to all customers, how to use it?!

MI5 · ‎20-03-2017

It's not wifi extra open to all.
The free wifi is just the standard wifi hotspot.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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