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Rolling plan

swaxas
Level 1: Joiner
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on ‎16-04-2024 11:22

on ‎16-04-2024 11:22

Hi, I have a Rolling plan with 50gb of data. But second month I can use only 25gb because the messages what I am getting saying to me that I am in Europe zone, but all this time I am in London. Please fix this, because I am getting tired to paid extra for not my mistakes.

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madasaf1sh
Level 78: King of Kings
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on ‎16-04-2024 11:25

on ‎16-04-2024 11:25

@swaxas 

 

You will need to call customer services on 0344 809 0222 or 4445, as no one on this customer to customer community can do anything to fix this.. 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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