Why do I still keep receiving texts from O2?

[Anonymous]

I have opted out of receiving messages from O2, but keep receiving them.
Why the hell won't you o2 me alone!?
I'm getting really annoyed about it & if I have to ring up - someone is going to get shouted/ranted at........

[Bambino]

If you call and shout and rant they will just hang up on you. They aren't being paid to be verbally abused. You'll get much further and have a more satisfactory result if you do it calmly.

[perksie]

Great attitude, you're not happy so you need to bully somebody!

[Anonymous]

No - I have posted on here to try & get a solution that doesn't involve ringing up!

[MI5]

Check all the contact settings in "My O2".
Also other areas you may have asked for updates such as 4G roll out, Priority Moments etc.....

[Bambino]

This is a customer to customer forum. No one can help you with your problem here. You need to ring Customer Service on 202 from your mobile if you're Pay Monthly, or 4445 if you're Pay & Go.

[Anonymous]

You could e mail O2.

https://www.o2.co.uk/apps/help/help

[Anonymous · Accepted solution]

Checked all my settings again & couldn't see anything that needed changing.
So ended up speaking to someone in customer services via webchat & hopefully all sorted now!

[Anonymous]

Thanks for updating your thread.

Take care.

[perksie]

No need to shout at all was there?