Unauthorised International Phone Calls - HELP!
on 13-11-2012 23:29
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on 13-11-2012 23:29
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13-11-2012 23:52 - edited 13-11-2012 23:56
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13-11-2012 23:52 - edited 13-11-2012 23:56
I'm sorry to hear that, what an awful experience and in my home town where I grew up too.
I hope O2 will show some compassion here and respond to your complaint in a suitable fashion.
Please let us know how you get on and I hope you're feeling a bit better.
I have referred this to the Community Manager to see if he can help.
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on 14-11-2012 08:25
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on 14-11-2012 08:25
If you can get a report from the hospital to prove the incident and the fact you could not call it will help in your case.
Were the police involved as well again any information you can get to back up the fact you could not report it asap.
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