Transfer of number from Talk Talk

[DavidMK40]

Sent PAC code supplied by Talk Talk to O2 on Friday 24 April.  When will number be transferred?

[jonsie]

You need to call O2
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808

[Bambino]

@DavidMK40 Ports are taking much longer than they normally do. We are all customers here, so unfortunately we wouldn't have any time frame to give you. You can try to call customer service, but that's difficult too right now. All you can do is switch your phone off and back on occasionally and hope for the best.

[Cleoriff]

@DavidMK40 

Porting and Pacs are taking ages.  Just keep rebooting your phone

If you need to contact O2 then try via numbers in this guide Guide: Coronavirus Community Help and Support 

[DavidMK40]

Thanks for your replies.  Has proved impossible so far to contact Customer Services by phone.  Aren't these message boards monitored by O2?

[MI5]

Unfortunately not. This is a community forum, not customer services.
Customers help customers but we are limited in what we can do. Calling early morning is best time to get through.