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Star Wars Identities - O2 arena - O2 priority discount code issue

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Grayser
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‎25-06-2017 21:36

‎25-06-2017 21:36

Hi - the code for 15% discount runs out tonight - Im an O2 priority member, have my code, but despite where is says I should enter it on the AXS ticketing website, there is nowhere to enter it

 

Help please..?

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madasaf1sh
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‎26-06-2017 08:22 - edited ‎26-06-2017 08:23

‎26-06-2017 08:22 - edited ‎26-06-2017 08:23

It's quite prominent once you have selected the date you wish to book for, it takes you to another page to select your entry time, and on that page under AXS it says "do you have a promo code ENTER IT NOW"

Not sure how you missed it .. it really is quite clear on tha page...

Id say you missed the obvious on the webpage

 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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MI5
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‎25-06-2017 21:40 - edited ‎25-06-2017 21:41

‎25-06-2017 21:40 - edited ‎25-06-2017 21:41

Have you tried a different web browser and turned off any ad blockers, enabled pop ups etc?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Grayser
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‎25-06-2017 21:57

‎25-06-2017 21:57

Thanks for the quick reply - however, neither of these make any difference.

 

The problem seems to be is that it is not an O2 ticketing system for this exhibition - you have to create an account with a firm called AXS who are clearly American and then use their website to buy the tickets - I would say that between them and O2 they have a lack of communication....

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madasaf1sh
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‎26-06-2017 08:22 - edited ‎26-06-2017 08:23

‎26-06-2017 08:22 - edited ‎26-06-2017 08:23

It's quite prominent once you have selected the date you wish to book for, it takes you to another page to select your entry time, and on that page under AXS it says "do you have a promo code ENTER IT NOW"

Not sure how you missed it .. it really is quite clear on tha page...

Id say you missed the obvious on the webpage

 

Capture.PNG

 

Capture2.PNG

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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