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on 19-06-2023 12:05
Hi,
Last night I wanted to take advantage of O2 Priority’s 35% discount when parking at an airport. I accessed the portal via the app and it says that the discount will be applied upon checkout. This never happened. The O2 app provided a list of options with which I selected one that had a standard 10% discount which is offered to anyone simply by doing a Google search. I would expect that the 35% discount would be applied on top of the standard 10% discount offer., but no 35% discount was offered, even after purchasing it. I contacted HolidayExtras, via the O2 help chat, but they said they can only see what their supplier has discounted already i.e. 10% discount and they’re unable to add the O2 Priority discount and I should contact O2. Please may someone kindly assist or provide me with contact options to speak with an O2 Priority operator to resolve.
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on 19-06-2023 12:43
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
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on 19-06-2023 12:43
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 19-06-2023 12:53
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on 19-06-2023 12:53
Many thanks MI5!
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on 19-06-2023 13:03
You're welcome and good luck @Er_C
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

