Sim Card

[LijLew38]

Good morning. I ordered a new sim last weekend and it has not yet been delivered. Can you help me with this?

[Enlli]

Afraid not. We are a Customer to Customer Community 

You need to talk to Sales

Looks like you should contact the sales team as they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) , 

 Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, free from any phone or landline

[Oxonian]

If that is a replacement SIM on an existing account, a visit to an O2 retail store might solve the problem :-

Store locator | O2 UK | Find Your Nearest O2 Store

https://stores.o2.co.uk/

Please remember to take photographic identification (photo ID) with you. 👍