Signal strength

[Anonymous]

Hi wondering if I could possibly get a reply here about the poor signal strength in my area, Chatteris, cambridgeshire, PE16 6.
Now on the network coverage section of the O2 website it states signal for making and receiving calls is very good, and on that basis I purchased a contract phone with O2. I'm lucky to get more than one bar at any time in the house or anywhere in town, rendering my iPhone about as much use as an iPod touch.
Why do O2 state there is a high level of service in my area when clearly there isn't?!
I've downloaded tugo in the hope I might be able to receive calls at home but even that is a touch and go app with lots of bugs still to be fixed.

[MI5]

If it's been like this for 10 years, I can't see it getting any better in the short term......

[jonsie]

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@Anonymous wrote:

my wife likes the outdoor life, as I was working away it didnt bother me too badly.

Now Im retired, I have the time to pursue the problem

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Gardening is a good hobby for us retirees 

No seriously, get out as soon as possible and try some P&G sims for the other networks.

[Anonymous]

Had a text to say missed call. Funny the phone never rang. I've had all this before, and they had to re-set the mast system

[jonsie]

Reset the mast system....that's one I've never heard before 

[MI5]

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@jonsie wrote:

Reset the mast system....that's one I've never heard before 

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Indeed, nor do I doubt it was done either 

[perksie]

It's still showing as down:

Live results for PE16

• 

  Sorry a phone mast close to you isn't working

  This means you might experience problems making calls, using the internet, or sending/receiving emails.

  Updated 14:30 (refreshed hourly). Recent faults might not show yet.

[jonsie]

Be ok when they have reset the mast system 

[perksie]

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@jonsie wrote:

Be ok when they have reset the mast system 

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[Cleoriff]

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@perksie wrote:

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@jonsie wrote:

Be ok when they have reset the mast system 

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You laugh @perksie but one poster was given that as an excuse by some O2 employee

[perksie]

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@Cleoriff wrote:

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You laugh @perksie but one poster was given that as an excuse by some O2 employee

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Yes in this thread I believe.